Office Coordinator

3 weeks ago

Edinburgh, United Kingdom Trustpilot Full time

**We're a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there's still an exciting journey ahead of us. Do you want to join us at the heart of trust?**:
The role of the Office Coordinator is to provide proactive support to the Office Manager, ensuring efficient office operations and adding maximum value to the organization, taking care of office maintenance, functionality, supplies and the physical work environment. The Office Coordinator provides a high level of service and support to employees and external guests alike and assists the Office Manager in planning social events for the entire office.

This role will suit someone who is very social and likes to meet new people. Office coordinators are the first to meet & greet colleagues and visitors at the reception. We interact with various employees in every department.

No two days are the same here - the tasks may vary all the time and often depend on our colleagues and the business needs.

We care for the office environment, constantly striving to make it better so that our colleagues come into work with a smile.

This role would suit someone who is a team player, who is self-motivated, structured, well organized, proactive and an exceptional multitasker.

**What you'll be doing**:

- Hospitality: responsible for the reception; greeting guests, managing incoming and outgoing post and calls, coordinating meeting rooms and serving as first point of contact for any office-related practical issues
- Office Coordination: day-to-day coordination with the lunch deliveries, couriers, office vendors and the building management. Managing all office supplies and access to the office building
- Office events: supports the Office Manager in organizing annual office events, such as the summer and Christmas celebrations organising of Friday bars and supporting any other ad-hoc events taking place in the office
- Leveraging office vendor discounts to the benefit of employees and departments: assisting in reserving conference venues, transportation for off-site events, ordering department-specific office supplies, etc.
- Overall responsible for office Health & Safety, incl. office security
- Ad-hoc administrative tasks: e.g. assistance in preparation of parking contracts for employees, supporting HR with administration of employee discounts
- Various clerical tasks as needed: filing papers, organizing supplies, etc.
- Supporting the Office Manager with any ad-hoc tasks, such as vendor coordination, maintaining the seating plan and organizing the office space

**Who you are**:

- Excellent customer service skills
- Outstanding communicator both verbally and written
- Organized and detail-oriented with the ability to prioritize and multitask
- Thriving in a fast-paced working environment and able to carry out administrative duties with accuracy and speed while simultaneously dealing with ad-hoc queries
- Computer literate and proficient using the Google Suite
- Reliable, patient, and professional
- Proactive problem-solver with the ability to identify organizational and administrative needs and acting on them
- Proven experience as office coordinator, receptionist or in a similar role

**What's In It For You**:

- A range of flexible working options to dedicate time to what matters to you
- Attractive compensation package + bonus
- 28 days holiday plus two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
- Full access to Headspace, a popular mindfulness app to promote positive mental health
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
- Regular events and socials including massages in the office, drag bingo sponsored by one of our ERG groups and our most recent Trust Experience day
- Free breakfast and lunch in the office on Tuesdays and Wednesdays along with extra treats throughout the month — think ice cream carts, chocolate fountains and cocktail/mocktail bars, to name a few

LI-AM1

**About Trustpilot**:
At Trustpilot, we're passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we're a place to connect with and influence businesses. For companies, we're a platform for progress; a way to improve and innovate by engaging and collaborating with consumers.

We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh -- it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be a tangible symbol of trust in an ever-changing world. With vibrant office locations all around the world and over 50 nationalities, we're proud to be an equal o

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