Case Handler
5 months ago
**Winn Group**, home to _Winn Solicitors, On Medical_ and _On Hire_, is a leading North East business providing nationwide accident management and rehabilitation services for victims of non-fault accidents.
We are looking for Case Handlers to join our On Hire team to process the repair or/and hire of vehicles for clients who have been involved in a road traffic accident which wasn’t their fault.
We offer 40 hours per week, and core business hours for this role are between 8am - 8pm Monday to Friday.
**Employee Benefits**:
- **Annual salary review**:
- **22 days holiday, plus bank holidays, and an additional birthday holiday**:
- **Three-day bonus holiday for full attendance**:
- **Additional holidays for long service**:
- **Training, development and career progression opportunities**:
- **Fully funded recognised training and qualifications**:
- **Company social events**:
- **Employee Assistance Confidential Helpline**:
- **Death in service insurance (3x salary)**:
- **Staff referral bonus scheme**:
- **Annual flu jab and eye care scheme**
- Taking Instruction from clients to arrange a suitable booking in date for repairs and hire
- Arranging urgent recovery of vehicles of safe storage
- Managing a caseload and keep up to date on tasks by prioritising urgent instructions
- Review defendant evidence to provide rebuttal Reponses to support the recovery of credit hire charges
- Assessing the clients need for hire
- Liaise with body shops to agree standard rates and make repair arrangements
**Person Specification**:
- High attention to detail and accuracy
- Time Management and Organisation skills
- Experience of working towards deadlines and performance objectives
- Ability to work effectively within a team
Work remotely
- No
**Job Types**: Full-time, Permanent
**Salary**: £22,318.40 per year
**Benefits**:
- Company pension
- On-site parking
- Referral programme
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- NEWCASTLE UPON TYNE: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
-
Case Handler
5 months ago
Newcastle upon Tyne, United Kingdom Winn Group Full timeAre you ready to be part of a **WINNing** team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for Case Handler's to join our established On Hire team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of service we...
-
Case Handler
5 months ago
Newcastle upon Tyne, United Kingdom Winn Group Full timeAre you ready to be part of a **WINNing** team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for Case Handler's to join our established On Hire team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of service we...
-
Case Handler
5 months ago
Newcastle upon Tyne, United Kingdom Winn Group Full timeAre you ready to be part of a **WINNing** team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for Case Handler's to join our established On Hire team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of service we...
-
Case Handler
6 months ago
Newcastle upon Tyne, United Kingdom Winn Group Full timeAre you ready to be part of a **WINNing** team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for Case Handler's to join our established On Hire team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of service we...
-
Case Handler
5 months ago
Newcastle upon Tyne, United Kingdom Winn Group Full time**Winn Group**, home to _Winn Solicitors, On Medical_ and _On Hire_, is a leading North East business providing nationwide accident management and rehabilitation services for victims of non-fault accidents. We are looking for Case Handlers to join our On Hire team to process the repair or/and hire of vehicles for clients who have been involved in a road...
-
Freehold and Registered Sale Case Handler
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lets Recruit Limited Full timeAbout This Role:We are seeking a highly skilled Freehold and Registered Sale Case Handler to join our team at Sort Legal. As a Conveyancing Case Handler, you will manage your own caseload of freehold and registered sale transactions, ensuring timely and efficient completion of tasks and adherence to service-level agreements (SLAs).Key Responsibilities:You...
-
Conveyancing Solicitor/Case Handler
2 weeks ago
Newcastle upon Tyne, United Kingdom Lets Recruit Limited Full timeJob DescriptionAbout Us:Sort Legal, part of Sort Group, is a trusted conveyancing specialist, committed to providing efficient, high-quality services across all residential property transactions. We are looking for an experienced Conveyancing Case Handler to join our team on Gosforth High Street. This role is ideal for a skilled professional ready to take...
-
Conveyancing Solicitor/Case Handler
2 weeks ago
Newcastle upon Tyne, United Kingdom Lets Recruit Limited Full timeAbout Us:Sort Legal, part of Sort Group, is a trusted conveyancing specialist, committed to providing efficient, high-quality services across all residential property transactions. We are looking for an experienced Conveyancing Case Handler to join our team on Gosforth High Street. This role is ideal for a skilled professional ready to take ownership of...
-
Part Time Case Handler
5 months ago
Newcastle upon Tyne, United Kingdom Winn Group Full time**Winn Group**, home to _Winn Solicitors, On Medical_ and _On Hire_, is a leading North East business providing nationwide accident management and rehabilitation services for victims of non-fault accidents. We are looking for Part Time Case Handlers to join our On Hire team to process the repair or/and hire of vehicles for clients who have been involved in...
-
Commercial Account Handler
1 week ago
Newcastle upon Tyne, United Kingdom CV-Library Full timeCommercial Account Handler Location: Newcastle Package: Negotiable + Benefits We're looking to strengthen our team further with the appointment of a Commercial Account Handler to our team in Newcastle, working alongside the account executive you'll be providing proactive support to a range of commercial clients. Our growth and retention rates are...
-
Customer Service Case Handler
2 weeks ago
Hebburn, Tyne and Wear, United Kingdom Interaction - York Full time €12Customer Complaints Case Handler Interaction Recruitment are looking for an experienced case handler for our client based in Hebburn. Location : Head Office Contract: Temporary Ongoing Salary: £12 per hour Shifts: Monday to Friday / 8.30am - 5pm What you will do: The case handler team are the first point of contact with customers who call us...
-
Fraud Claims Handler
6 months ago
Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full timeLocation - Newcastle Employment Type - Full Time - Permanent Salary - Competitive Salary + Great Benefits Hours Per Week - 37.5 We are currently recruiting for a fraud investigation claims handler to take a senior role. This is a fantastic opportunity for someone who is looking for their next step in their claims career. The role will consist of a...
-
Fraud Claims Handler
5 months ago
Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full timeLocation - Newcastle Employment Type - Full Time - Permanent Salary - Up to £32,000 per annum Hours Per Week - 37.5 We are recruiting for a fraud claims handler to take a role within our claims investigation team. This is a fantastic opportunity for someone who is looking for their next step in their claims career. The role will consist of a caseload...
-
Senior Claims Handler
6 months ago
Newcastle upon Tyne, United Kingdom The Ardonagh Group Full time**Senior Claims Handler / Claims Executive - Newcastle - ARD914401** We have an exciting opportunity for an experienced Senior Claims Handler or Claims Executive to join our team in our Newcastle office. Working as a Senior Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively...
-
Claims Handler
6 days ago
Newcastle Upon Tyne, United Kingdom HAYS Full timeInsurance Claims Handler Overall objective: The Claims Handler role is responsible for undertaking the case management of insurance claims made by clients. The role requires the post holder to provide excellent customer service in line with FCA and Company guidelines.Duties and responsibilities:Responsibility for the administration of all classes of...
-
Claims Handler
3 weeks ago
Newcastle upon Tyne, United Kingdom HAYS Full timeInsurance Claims Handler Overall objective: The Claims Handler role is responsible for undertaking the case management of insurance claims made by clients. The role requires the post holder to provide excellent customer service in line with FCA and Company guidelines.Duties and responsibilities:Responsibility for the administration of all classes of...
-
Claims Handler
6 months ago
Newcastle upon Tyne, United Kingdom Winn Group Full timeAre you ready to be part of a **WINNing **team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a Claims Handler to join our established First Response Team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of...
-
Claims Handler
6 months ago
Newcastle upon Tyne, United Kingdom Winn Group Full timeAre you ready to be part of a **WINNing **team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a Claims Handler to join our established First Response Team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of...
-
Claims Handler
6 months ago
Newcastle upon Tyne, United Kingdom Winn Group Full timeAre you ready to be part of a **WINNing **team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a Claims Handler to join our established First Response Team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of...
-
Claims Handler
2 months ago
Newcastle upon Tyne, United Kingdom HAYS Full timeInsurance Claims Handler Overall objective: The Claims Handler role is responsible for undertaking the case management of insurance claims made by clients. The role requires the post holder to provide excellent customer service in line with FCA and Company guidelines.Duties and responsibilities:Responsibility for the administration of all classes of...