Call Centre Operator

7 months ago


Epsom, United Kingdom Nurture Solutions Full time

**Job Title: Call Center Operator**

**Location**: Epsom, UK

**Company**: Nurture Solutions

**Responsibilities**:

- Handle inbound and outbound calls from customers
- Provide exceptional service and resolve inquiries efficiently
- Maintain product knowledge and adhere to company guidelines
- Document customer interactions accurately
- Meet key performance indicators

**Requirements**:

- Previous customer service or call center experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Proficiency in CRM systems or relevant software
- High school diploma or equivalent

**Benefits**: Hybrid for 3 days

**Job Types**: Full-time, Temp to perm

**Salary**: From £11.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Flexitime

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Reference ID: Call Centre Operators - Nuff


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