Contact Centre Coordinator

6 months ago

Epsom, United Kingdom Nuffield Health Full time

HEAD OFFICE

Contact Centre Coordinator - Post Room Assistant

**Contact Centre Coordinator - Post Room Assistant - HAMs**
Epsom Support Centre | Service Centre | Permanent | Part Time - 20 hours per week
Competitive salary, depending on experience

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.
- HAMs - Health Assessments and Mammograms are a part of the Health Assessments team. They play a vital part in the successful delivery of the Health Assessment offering by Nuffield Health._

If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK’s leading Healthcare Charity.

As a **Contact Centre Coordinator - HAMs Post Room Operative you will be based in Epsom**, working 4hrs a day in the post room organising and preparing and despatching the post generated by our bookings team. You’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you’ll be able to prioritise and manage your workload in a fast-paced team environment.

**You will**:

- Working as a team you will handle all post room duties preparing & despatching letters and important documents.
- Accurately tracking items sent and communicating work completed.
- This is an important function in the customer journey and requires a high level of attention to detail.
- Deliver excellent customer service, every time.

**Helping you feel good.**

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we’ll take care of what’s important to you.

**Join Nuffield Health and create the future you want, today.**
- LocationEpsom - Surrey
- Contract typePermanent
- ReferenceJR0077366

REWARDS & BENEFITS

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

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