Contact Centre Coordinator

6 months ago

Epsom, United Kingdom Nuffield Health Full time

HEAD OFFICE

Contact Centre Coordinator

**Customer Service Coordinator**
Hybrid working | Department | Permanent| Full time
Up to £ 23,887.50 depending on experience
37.5 hours per week

Are you passionate about customer service? Do you have a good standard of English? Then you could join the UK’s leading Healthcare Charity. We’re recruiting great people to our friendly, welcoming Contact Centre offering hybrid working. If you have strong experience in a customer-facing role, you could join us here.

As a Customer Service Coordinator at our Contact Centre, you’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you’ll be able to prioritise and manage your workload in a fast-paced team environment.

**As a Customer Service Coordinator, you will**:

- Expertly handle all contact with our customers
- Ensure the customer journey is always seamless
- Be part of an exciting, varied and dynamic environment
- Bring your skills to deliver excellent customer service, every time
- Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm)

**Helping you feel good.**

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we’ll take care of what’s important to you.

**Join Nuffield Health and create the future you want, today.**

**It starts with you.**
- LocationEpsom - Surrey
- Contract typePermanent
- ReferenceJR0076693

REWARDS & BENEFITS

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

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