Chat Box Service Administrator

4 weeks ago


Salisbury, United Kingdom ReQuire Consultancy Full time

We have all used the effective chat boxes that appear at the bottom left of a company website. Well, now we have a fun little role available for someone to control the communications on behalf of an established and growing enterprise based here in Salisbury.

**_Key responsibilities include:_**
- Ensure all enquiries are responded to within a key period of time
- Support various teams with customer engagement - across social media platforms (Instagram, Facebook, Twitter)
- Deal with customer questions in a timely manner
- Avoid customer dissatisfaction through first contact / early resolution
- Trust pilot invitations
- Create efficient and effective methods to track customer service data
- Liaise with co-workers
- **Key skills and experiences we suggest are important to flourish in this role include**:_
- An ability to task on board a process, or instructions
- A confident grasp of the English language, written and spoken
- Great attention to detail
- Analytical thinker with a proactive attitude
- An understanding of frustrations some customers experience and how to overcome them

The role is based in a luxurious office space in the city centre of Salisbury so easily commutable. The hours are 9am - 5pm M-F with lots of excellent perks working for a company with a modern approach to customer service.



  • Salisbury, United Kingdom Tedaisy Insurance Group Limited Full time

    **Customer Service Administrator** **Role Summary** The Customer Service Administrator is responsible for undertaking administrative duties and improving the administrative practices within the Customer Service team. To work closely with all areas of the business to resolve customer enquiries, in line with agreed SLA’s and procedures for Perfect Pet and...


  • Salisbury, Wiltshire, United Kingdom Tedaisy Insurance Group Limited Full time

    Customer Service AdministratorRole SummaryThe Customer Service Administrator is responsible for undertaking administrative duties and improving the administrative practices within the Customer Service team.To work closely with all areas of the business to resolve customer enquiries, in line with agreed SLA's and procedures for Perfect Pet and Now Pet brands,...

  • Nhs Administrator

    3 weeks ago


    Salisbury, United Kingdom Service Care Full time

    Service Care Solutions are currently recruiting for a temporary Band 3 NHS Administrator to work within the Oxford Health NHS Trusts on a temporary agency contact. This role will be based within the Salisbury area. **Hours** 37.5 hours per week (Monday - Friday) **Rates** £10.28 PAYE ( £12.50Ltd) paid weekly via an umbrella company. **Main Duties** To...

  • Nhs Administrator

    5 days ago


    Salisbury, Wiltshire, United Kingdom Service Care Full time

    Service Care Solutions are currently recruiting for a temporary Band 3 NHS Administrator to work within the Oxford Health NHS Trusts on a temporary agency contact. This role will be based within the Salisbury area.Hours37.5 hours per week (Monday - Friday)Rates£10.28 PAYE ( £12.50Ltd) paid weekly via an umbrella company.Main DutiesTo undergo administrative...

  • Administrator

    3 weeks ago


    Salisbury, United Kingdom Personnel Placements Recruitment Agency Salisbury Full time

    You’ll be supporting the Practice management team in your role as the **Administrator** and be supporting all areas of HR and recruitment within the business and providing support in project work and in the running of key systems and procedures. As the new **Administrator, **you’ll also provide administrative assistance to the other Managers within the...


  • Salisbury, United Kingdom Purple Panda Recruitment Ltd Full time

    My client is looking to recruit a QMS Archivist / Administrator to join their team based in Porton Down, Previous admin experience using computer data systems, document control or archive experience is key alongside a good working knowledge of Microsoft office & database. Being a good team player, having a methodical approach and good communication and...

  • Service Administrator

    2 weeks ago


    Salisbury, United Kingdom Sandown Mercedes-Benz of Salisbury Full time

    **Service Administrator** **Mercedes-Benz of Salisbury** An opportunity has arisen to join us as a Service Administrator at Mercedes-Benz of Salisbury. The main purpose of the Service Administrator role is to assist and support the Service Team Managers and to maximise the sale of additional products and services, upsell work, tyres, purge products and...

  • Service Administrator

    4 weeks ago


    Salisbury, United Kingdom ReQuire Consultancy Full time

    We are recruiting on behalf of a growing market leader in the design and manufacture industry. Our client have over 40 years experience in the sector and are a highly regarded, innovative company. They are looking for a dedicated Service Administrator tojoin their team. **Key responsibilities and attributes of the Service Administrator Coordinator will...


  • Salisbury, Wiltshire, United Kingdom Sandown Mercedes-Benz of Salisbury Full time

    Service AdministratorMercedes-Benz of SalisburyAn opportunity has arisen to join us as a Service Administrator at Mercedes-Benz of Salisbury. The main purpose of the Service Administrator role is to assist and support the Service Team Managers and to maximise the sale of additional products and services, upsell work, tyres, purge products and service...

  • Service Administrator

    4 weeks ago


    Salisbury, United Kingdom RD Avery Limited Full time

    This role is based at our Landford Workshop 10 miles Southeast of Salisbury. Our success is down to our **amazing team. **RD Avery are an independent family run business that **prides** itself on putting **employees** and customers first. We are looking to recruit a **Service Administrator** to work as a key member of our **friendly **team. Working with...

  • Legal Administrator

    5 days ago


    Salisbury, Wiltshire, United Kingdom Personnel Placements Full time

    We are excited to offer you a fantastic opportunity at a renowned legal company for the position of Legal Administrator. This role comes with great possibilities for career growth and development. The ideal Legal Administrator should possess outstanding organizational skills, a welcoming demeanor, and solid experience in administration. Effective...


  • Salisbury, United Kingdom Get Recruited (UK) Ltd Full time

    **CUSTOMER SERVICE ADMINISTRATOR** **SALISBURY** **Up to £25,000 + BONUS + UNCAPPED COMMISSION + PROGRESSION** **THE OPPORTUNITY**: We're supporting a leading business located in Salisbury who is looking to recruit an experienced Customer Service Administrator to join the team as part of their rapid expansion plans. As a company, they've experience...


  • Salisbury, United Kingdom Pertemps Salisbury Full time

    Customer Service Administrator Pertemps are currently recruiting for a Customer Service Administrator to join a manufacturer company based in Whiteparish. This is a full time, permanent position. Responsibilities as a Customer Service Administrator: - Carry out administrative duties such as processing sales order, order loading, amendments, quotes, etc. -...


  • Salisbury, United Kingdom Five Rivers Child Care Ltd Full time

    As the **Administration Assistant**, your commitment to a high and consistent support standard is always required. The work is exciting and varied, with certain periods in the calendar being very busy and with multiple deadlines. Being able to work well as part of a team under pressure (at times) is vital. The knowledge, experience and skills of the...


  • Salisbury, United Kingdom Fexco Full time

    Job Advert **Your New Job Title**: Central Services Administrator **Company**: Fexco Property Services **Location**: Salisbury (hybrid) **Hours**: 37.5 **Why join us?** **About this Role**: We are looking for someone with exceptional telephone skills and experience with Microsoft office to take on our Central Services Administrator role, which will be a...

  • Nhs Administrator

    3 weeks ago


    Salisbury, United Kingdom Service Care Solutions - Healthcare Full time

    Service Care Solutions are currently recruiting for a temporary Band 3 NHS Administrator to work within the Oxford Health NHS Trusts on a temporary agency contact. This role will be based within the Salisbury area. **Hours** 37.5 hours per week (Monday - Friday) **Rates** £10.28 PAYE ( £12.50Ltd) paid weekly via an umbrella company. **Main Duties** To...


  • Salisbury, United Kingdom Personnel Placements Full time

    This is a great opportunity to join our client’s team as a **Clinical Services Administrator**. Are you passionate about making a positive impact on individuals facing life-changing neurological diagnoses? In your new role as the **Clinical Services Administrator**, you will serve as a vital point of contact for all occupational therapists and...


  • Salisbury, United Kingdom Dr Cheng & Partner Full time

    **Job details** **Salary** £11.44 TO £13.00 per hour **Job type** Part-time or full-time Permanent **Benefits** NHS pension Free parking **Full Job Description** **Job Title **PRACTICE ADMINISTRATOR **Accountable to **Administration Manager, Practice Manager, Partners **Purpose of Job** To assist in the smooth running of the practice with...


  • Salisbury, United Kingdom Thrive Group Full time

    Thrive Group are recruiting for a People Services Administrator on a temporary ongoing basis, with a view to start immediately. This position is located in Salisbury. This is a part-time position, working three days per week (these days are negotiable), paying £12.00 per hour. Some flexibility available with working hours. Responsibilities of the role...


  • Salisbury, United Kingdom Verve Financial Ltd Full time

    **Company description** A family run business offering financial advice in respect of mortgages, pensions, investments and protection. **Job description** We have a fantastic vacancy for a part time financial services administrator to join our friendly and growing team - Deal with day to day client enquiries - Maintain accurate and up to date client...