Service Administrator
3 months ago
**Service Administrator**
**Mercedes-Benz of Salisbury**
An opportunity has arisen to join us as a Service Administrator at Mercedes-Benz of Salisbury. The main purpose of the Service Administrator role is to assist and support the Service Team Managers and to maximise the sale of additional products and services, upsell work, tyres, purge products and service plans.
**Key Accountabilities**:
- Providing an immediate Sandown experience to the customer
- Assist front of house with attending to all customers
- To ensure that all filing and scanning requirements are kept up to date
- Take incoming calls and proactively create new bookings to suit our customer while maintaining the department’s processes and procedures.
- The preparation of handover/WIP/job packs for all department customers
- Support the STMs by assisting with administration when requested
- Support the booking Team by assisting with administration
- Control the bookings regarding work in progress work (WIP), supervise parts orders and turn WIP into new bookings
- Provide sickness/holiday cover where required within the team
- To ensure data quality requirements are met individually and departmentally
- To ensure the GDPR process is followed and agreements are in place 100% of the time
- Invoicing of Service Care Plan work and submission to Mercedes-Benz for payment
- The ability to cover the job of Service Team Manager where required for holidays or sickness
**Skills Required**:
- High levels of attention to detail and highly organised
- Background in administrative role within a technical environment (preferably within the motor industry)
- Experience of using multiple computer systems simultaneously
- Knowledge of using Kerridge automotive computer system is desirable
- Experience of processing invoices
- Commitment to the achievement of Company goals and targets
- Experience of anticipating and understanding customer needs and demands
- Experience in a customer facing role and able to demonstrate exceptional customer service skills
- Sales experience would be advantageous
- Maths GSCE at grade 5 (C) or above
**Hours of work**
Monday to Friday 08:00 - 18:00 with 1 hour unpaid break. With one evening a week finishing at 18.30.
Total **45.5 hours** per week
Saturdays 08:00 - 14:00 on a rota basis
**Job Types**: Full-time, Permanent
**Salary**: Up to £29,653.72 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Referral programme
- Sick pay
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
**Experience**:
- similar in automotive industry: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
-
Customer Service Administrator
1 month ago
Salisbury, United Kingdom TN United Kingdom Remote Work Freelance Full timeCustomer Services Administrator - £25k - SalisburyAs a Customer Services Administrator you will be responsible for providing outstanding support and assistance, ensuring customer service excellence.Background and benefits :Rubicon’s client is a well established brand and respected name in the industry, known for their innovative products and commitment to...
-
Customer Service Administrator
2 months ago
Salisbury, United Kingdom Rubicon People Partnership Full timeCustomer Services Administrator - £25k - Salisbury As a Customer Services Administrator you will be responsible for providing outstanding support and assistance, ensuring customer service excellence. Background and benefits : Rubicon’s client is a well established brand and respected name in the industry, known for their innovative products and...
-
Customer Service Administrator
2 months ago
Salisbury, United Kingdom Rubicon People Partnership Full timeCustomer Services Administrator - £25k - Salisbury As a Customer Services Administrator you will be responsible for providing outstanding support and assistance, ensuring customer service excellence. Background and benefits : Rubicon’s client is a well established brand and respected name in the industry, known for their innovative products and commitment...
-
Customer Service Administrator
4 weeks ago
Salisbury, United Kingdom Rubicon People Partnership Full timeCustomer Services Administrator - GBP25k - SalisburyAs a Customer Services Administrator you will be responsible for providing outstanding support and assistance, ensuring customer service excellence.Background and benefits :Rubicon s client is a well established brand and respected name in the industry, known for their innovative products and commitment to...
-
Customer Service Administrator
4 weeks ago
Salisbury, United Kingdom Rubicon People Partnership Full timeCustomer Services Administrator - £25k - SalisburyAs a Customer Services Administrator you will be responsible for providing outstanding support and assistance, ensuring customer service excellence.Background and benefits :Rubicon s client is a well established brand and respected name in the industry, known for their innovative products and commitment to...
-
Customer Service Administrator
2 months ago
Salisbury, United Kingdom Rubicon Recruitment Agency Full timeCustomer Services Administrator - £25k - SalisburyAs a Customer Services Administrator you will be responsible for providing outstanding support and assistance, ensuring customer service excellence.Background and benefits :Rubicon’s client is a well established brand and respected name in the industry, known for their innovative products and commitment to...
-
Customer Service Administrator
1 week ago
Salisbury, United Kingdom Rubicon People Partnership Full timeCustomer Services Administrator - £25k - Salisbury As a Customer Services Administrator you will be responsible for providing outstanding support and assistance, ensuring customer service excellence. Background and benefits : Rubicon’s client is a well established brand and respected name in the industry, known for their innovative products and commitment...
-
Central Services Administrator
4 months ago
Salisbury, United Kingdom Fexco Full timeJob Advert **Your New Job Title**: Central Services Administrator **Company**: Fexco Property Services **Location**: Salisbury (hybrid) **Hours**: 37.5 **Why join us?** **About this Role**: We are looking for someone with exceptional telephone skills and experience with Microsoft office to take on our Central Services Administrator role, which will be a...
-
Customer Service Administrator
3 months ago
Salisbury, United Kingdom Tedaisy Insurance Group Limited Full time**Customer Service Administrator** **Role Summary** The Customer Service Administrator is responsible for undertaking administrative duties and improving the administrative practices within the Customer Service team. To work closely with all areas of the business to resolve customer enquiries, in line with agreed SLA’s and procedures for Perfect Pet and...
-
Clinical Services Administrator
3 months ago
Salisbury, United Kingdom Personnel Placements Full timeThis is a great opportunity to join our client’s team as a **Clinical Services Administrator**. Are you passionate about making a positive impact on individuals facing life-changing neurological diagnoses? In your new role as the **Clinical Services Administrator**, you will serve as a vital point of contact for all occupational therapists and...
-
Patient Services Administrator
3 months ago
Salisbury, United Kingdom Dr Cheng & Partner Full time**Job details** **Salary** £11.44 TO £13.00 per hour **Job type** Part-time or full-time Permanent **Benefits** NHS pension Free parking **Full Job Description** **Job Title **PRACTICE ADMINISTRATOR **Accountable to **Administration Manager, Practice Manager, Partners **Purpose of Job** To assist in the smooth running of the practice with...
-
Financial Services Administrator
3 months ago
Salisbury, United Kingdom Verve Financial Ltd Full time**Company description** A family run business offering financial advice in respect of mortgages, pensions, investments and protection. **Job description** We have a fantastic vacancy for a part time financial services administrator to join our friendly and growing team - Deal with day to day client enquiries - Maintain accurate and up to date client...
-
Administrative Assistant in Legal Services
1 month ago
Salisbury, Wiltshire, United Kingdom Tate Full time £27,000Position: Legal Administrative AssistantCompany: TateOverview:Our client, a progressive legal practice known for delivering outstanding client service and valuing their personnel, is seeking to hire a Legal Administrative Assistant to enhance their team. As a vital member of the organization, you will be responsible for providing exceptional and professional...
-
Customer Services Administrator
4 months ago
Salisbury, United Kingdom SGS Heating & Electrical Full timeGreat opportunity to join the Customer Services team at award winning SGS. **Customer Services Administrator**: Due to continued growth of the company over the last few years, SGS are currently looking to recruit a Customer Service Administrator to join a well-established and growing local company. SGS Heating & Electrical is a well-established heating,...
-
Administrator - Maternity and Neonatal Services
3 months ago
Salisbury, United Kingdom Salisbury NHS Foundation Trust Full timeAn opportunity has arisen to join our friendly centralized team of administrators to provide a full comprehensive administrative and clerical service in support of the multidisciplinary team, in all areas of the Maternity Service. We are looking for a person who is able to work within a team and with experience of working with the general public in a...
-
Service Charge Administrator
4 months ago
Salisbury, United Kingdom Remus Management Full time**Your New Job Title**: Business Development Administrator **Company**: Fexco Property Services **Location**: Salisbury (hybrid) **Hours**: 37.5 **About this Role**: We are currently looking for a Business Development Administrator to join our busy New Business Accounts team with the primary responsibility of loading onboarding properties to our Qube...
-
Administrative Support for Water Services
2 weeks ago
Salisbury, Wiltshire, United Kingdom Dorset & Wiltshire Fire and Rescue Authority Full timeJob Summary:The Dorset & Wiltshire Fire and Rescue Authority is seeking a highly organized and communicative Water Supplies Administrative Assistant to join our Assets Department. As a key member of our team, you will be responsible for scheduling hydrant inspections, coordinating with our Fire Hydrant Technicians, and providing administrative support for...
-
Administrative Support for Water Services
2 weeks ago
Salisbury, Wiltshire, United Kingdom Dorset & Wiltshire Fire and Rescue Authority Full timeJob Summary:The Dorset & Wiltshire Fire and Rescue Authority is seeking a highly organized and communicative Water Supplies Administrative Assistant to join our Assets Department. As a key member of our team, you will be responsible for scheduling hydrant inspections, coordinating with our Fire Hydrant Technicians, and providing administrative support for...
-
Central Services Team Leader- Administration
3 months ago
Salisbury, United Kingdom Fexco Full timeJob Advert **Job Title**:Central Services Team Leader - Administration **Reporting To**:Central Services Manager **Location**:Salisbury (Hybrid - 3 Days Minimum in the Office) **Company**:Fexco Property Services **Type of Employment**:Full Time, Permanent **Introducing the Fexco Property Services Group** **About this Role**: Based within our central...
-
Central Services Team Leader
3 months ago
Salisbury, United Kingdom Fexco Property Services Full time**Your New Job Title**: Central Services Administrator **Reporting To**:Central Services Manager **Company**: Fexco Property Services **Location**: Salisbury (Hybrid - 3 Days Minimum in the Office) **Hours**: 37.5 **About this Role**: Based within our central services team, the Team Leader will be working to support and mentor the administration...