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Lead Administrator

4 months ago

Norwich, United Kingdom East Anglia’s Children’s Hospices Full time

**East Anglia’s Children’s Hospices (EACH) supports families and cares for children and young people with life threatening conditions across Cambridgeshire, Essex, Norfolk and Suffolk.**

Over the past 30 years, EACH has developed an enviable reputation in the field of children’s palliative care.

We are the largest provider of palliative and end of life care and support for children and their families in East Anglia, delivering a comprehensive range of services in our hospices, family homes, hospital and wider community.

All three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission

**Lead Administrator - The Nook Hospice, NR14 7PX**

**Full-Time, 37.5 hours per week, Monday-Friday**

**Permanent Contract**

**Salary: £25,000-£26,000 per annum, depending on experience**

**A Full UK Driving License is essential for this role**

**Comprehensive range of benefits**:

- **Free onsite parking & Subsidised meals**:

- **Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays**:

- Additional holiday purchase scheme
- **AVIVA pension package - up to 7% Employer Contribution inc Life Assurance**:

- **NHS pension - continuation of if already contributing**:

- Free Eye Tests & Cycle to work scheme
- Employee Assistance Programme

We are looking for an experienced **Lead Administrator** to co-ordinate the administrative activity at our hospice, The Nook.

Do you want to use your skills to help support children and young people with life threatening conditions and their families?

**Are you**:

- A confident communicator both verbally and written?
- An experienced user of software systems including Microsoft Word, Excel, Outlook, Explorer and PowerPoint?

**Do you have**:

- Previous experience of working in an administrative role?
- Previous experience of minute taking?
- Experience of electronically collating and reporting on data?
- Excellent organisational skills and the flexibility to respond to changing priorities and deliver accurate work within tight deadlines?

**Responsibilities include**:

- Coordinating an effective and efficient administrative support service for the hospice Care team.
- Maintaining effective office systems, supporting audit activities and managing correspondence.
- Training and supervising administrative staff, reception volunteers and volunteer driver schedules.
- Ensuring the hospice reception provides a welcoming first point of contact for visitors and appropriately address or refer queries arising.

**Closing date: 8 April 2024**

**Interviews: 26 April 2024**

EACH is proud to be Investors in People accredited.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£26,000.00 per year

**Benefits**:

- Additional leave
- Canteen
- Company pension
- Cycle to work scheme
- Discounted or free food
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person