Office Admin

5 months ago


Glasgow, United Kingdom Industrial Access Systems Ltd Full time

**Hours of Work Monday to Friday 9am - 4.30pm (half hour lunch)**

**Rate of Pay £6.40 per hour. 35 Hours per week Annual Salary £11,648.00 p/a**

Firstly and most importantly, we expect all our employees to provide the very highest of standards of customer service, whether by telephone, e mail or in person, as well as building up a knowledge of our products and services.

Making outbound calls to businesses promoting our IPAF Training Centre and Fleet of Spider machines

Updating and managing CRM System

Answering telephone and transferring calls

Dealing with all training & machine enquiries and bookings

Ensuring delivery notes are ready for delivery of machines

Preparing Booking Forms for IPAF Training and booking IPAF on IPAF Training Website

Ensuring that all training courses are set up for the upcoming courses

Dealing with enquiries and passing on messages and arranging site surveys

Updating on line calendar with machine hires and training bookings

E mailing customers promo's and training confirmations

Covering for other office team members to cover holidays

Any other tasks required to help with the smooth running of the office

Training on all aspects of the job will be given and you will be able to learn while working by carrying out SVQ Level 2 & 3 Business and Admin

Hours Monday to friday 9am - 4.30pm (half hour lunch break)
- The ability to prioritise tasks and work well under pressure
- The ability to get on with different types of people in a pressurised environment
- A good understanding of the importance of excellent customer service and ability to build rapport with customers
- Attention to detail
- Strong organisational skills
- The ability to work on own initiative
- Positive and has a "can do" approach to work
- No experience required as full training will be given on all aspects of the job

**Job Types**: Full-time, Permanent

Pay: From £6.40 per hour

Expected hours: 35 per week

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person


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