Customer Service Representative

2 days ago


Wrexham, United Kingdom Travail Employment Group Ltd Full time

Customer Service Representative - Urgently Required

£11.63 - £12.65 per hour (depending on skills and abilities)

Temporary (3 - 6 months)

Wrexham

**The Role**:
An exciting opportunity has become available for Customer Service Specialist to manage customer enquiries and process orders for a reputable company with a positive working environment.

**Responsibilities**:

- Process Sales orders and enquiries on bespoke CRM system
- Provide quotations as well as the necessary follow up actions
- Support existing customer queries and follow up on orders
- Filing and maintenance of sales department system
- Manage customer orders and quotations
- Assist with incoming calls from the switchboard and direct as appropriate
- Chase deliveries to ensure service level agreements (SLA) are adhered to
- Account management

The successful Customer Service Specialist will have the following skills and abilities:

- Exceptional customer service
- A background working in a sales office or previous Account Management will be beneficial
- IT literate
- Good interpersonal skills, able to deal with customers and internal staff at all levels
- Good organisation skills and attention to detail
- Good communication skills, both written and verbal
- Professional telephone manner

The Client

Our client prides themselves on their innovation, service and performance. They are committed to delivery high quality products. This is a fantastic opportunity to join an ever expanding organisation.

**The Package**:

- £11.63 - £12.65 per hour (depending on skills and abilities)
- Free parking
- Temporary role - 3- 6 months
- Monday - Thursday 8am-4:30pm. Friday 8am - 2:30pm
- Positive working environment

To Apply

This vacancy is advertised by Travail Employment Group who are acting as an Employment Business.

Disclaimer



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