Customer Service Representative

7 months ago


Wrexham, United Kingdom Rainbow Slush Full time

Are you a confident, customer-focused individual keen to be part of a growing team? Do you have a passion for delivering amazing customer service? If so, this could be the perfect role for you

If you love slush drinks, you’ve come to the right place. At The Axbury Group, we offer a one-stop-shop for all our client slush needs. Whether it’s machine sales or servicing, slush syrup or spare parts, we’ve got them covered.

As part of our continued growth we have an exciting opportunity available for a Customer Service Representative to join our team based in Wrexham.

We are looking for an individual with previous experience in a Customer Services role who can work enthusiastically and flexibly to support business growth. If you are a “can-do” individual with a passion for customer service, you will fit in well with us

**Key Responsibilities**:

- Processing orders
- Resolving customer queries
- Make changes to customer accounts as required
- Maintain accurate records in internal systems
- General administration tasks as required

**Skills;**
- Telephone based customer service experience
- Computer literate - MS Office Suite
- Highly organised and ability to prioritise workload
- Positive outlook and well presented
- Confident communicator
- Full clean driving licence and access to own vehicle

**What goodies will you get?**
- Competitive salary
- Progression and development opportunities
- Company pension

**Job Types**: Full-time, Permanent

Pay: £20,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Transport links

Schedule:

- Monday to Friday
- No weekends

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



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