French Speaking Customer Service Representative
6 months ago
French Speaking - Customer Service RepresentativeWrexham
Up to £30,000 depending on experience
25 days holiday bank holidays
Full time
Monday to Friday 8.30am - 4.30am
Contributory pension
On-site parking
Excellent career progression
Opportunity for hybrid working after probation
Private medical insurance
Annual bonus scheme
We are delighted to be recruiting on behalf of a successful and progressive company their established Customer Service team at their Wrexham site. As Customer Service Representative, you will account manage a portfolio of global clients with all of their needs.
Responsibilities and duties of the Customer Service Representative with involve: - Coordinating actions/queries between the customer, production functions and supply chain departments whilst updating the client.
- Analysis of customer inventory to determine demand requirements for manufacturing sites.
- Processing orders using ERP system, quoting and negotiating product price and managing contract terms and renewals.
- Liaison with planning, purchasing and scheduling to establish lead times and ship dates.
- Identify areas of improvement and make decisive decisions to drive the business forward.
The Successful Customer Service Representative must have the following skills and experiences:
- Must be able to communicate fluently both spoken and written in French.
- Working knowledge of ERP systems.
- Team player with excellent diplomacy skills and ability to prioritise and manage expectations
- A problem solver with a track record of working in customer services.
**The Package**: Up to £30,000 depending on experience
25 days holiday bank holidays
Full time
Monday to Friday 8.30am - 4.30am
Contributory pension
On-site parking
Excellent career progression
Opportunity for hybrid working after probation
Private medical insurance
Annual bonus scheme
For further information please contact Rachael on 01978 366123
This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency.
If we have not contacted, you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles
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