Customer Service Representative

4 weeks ago


Wrexham, Wrexham, United Kingdom Recruit4staff Full time

Recruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility.

For the successful candidate, the client is offering:

  • £24,683.75 per annum
  • Monday - Friday - 9 am - 5:30 pm (Saturday Rota Approx 1 in 6 weeks once trained)
  • Permanent role with a reputable company
  • Training and development opportunities
  • Free parking on-site
  • Increase in pay after 2 years service

The role involves:

  • Handling incoming calls to ensure KPIs are met
  • Proactively managing accounts to chase delayed orders and breakages
  • Answering technical questions
  • Inputting orders on the same day as they're received
  • Providing support with order entry and returns
  • Accurate data entry

The ideal candidate will possess:

  • An excellent telephone manner
  • Previous experience working in an office environment
  • Experience in dealing with customers
  • Basic computer skills
  • Ability to work effectively as part of a team

Key skills or similar Job titles: Customer Service Agent, Customer Service Advisor, Customer Service Assistant



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