Customer Service Representative
4 weeks ago
Recruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility.
For the successful candidate, the client is offering:
- £24,683.75 per annum
- Monday - Friday - 9 am - 5:30 pm (Saturday Rota Approx 1 in 6 weeks once trained)
- Permanent role with a reputable company
- Training and development opportunities
- Free parking on-site
- Increase in pay after 2 years service
The role involves:
- Handling incoming calls to ensure KPIs are met
- Proactively managing accounts to chase delayed orders and breakages
- Answering technical questions
- Inputting orders on the same day as they're received
- Providing support with order entry and returns
- Accurate data entry
The ideal candidate will possess:
- An excellent telephone manner
- Previous experience working in an office environment
- Experience in dealing with customers
- Basic computer skills
- Ability to work effectively as part of a team
Key skills or similar Job titles: Customer Service Agent, Customer Service Advisor, Customer Service Assistant
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