Customer Service Representative
3 weeks ago
Job Description
At NEC Software Solutions, we're committed to delivering exceptional public services that make a real difference in people's lives. As a Customer Service Representative, you'll play a vital role in supporting our Discretionary Assistance Fund (DAF) contract work.
Key Responsibilities
- Process emergency payments and individual assistance grant applications
- Manage and process data in a fast-paced office environment
- Accurately record data and liaise with applicants to process information into the DAF solution
- Undertake eligibility checks with applicants, seeking information directly from them and utilising additional sources for confirmation
- Comply with Processing Services Customer Charter when dealing with all incoming and outbound calls
- Work as part of the team in achieving targets set by the Service Manager
- Deal with incoming and outgoing correspondence relating to Local Welfare Provision
Requirements
- Ability to demonstrate a pre-existing right to work and travel within the UK
- Satisfactory vetting, financial probity check, references, and occupational health checks
- Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required
About Us
We're NEC Software Solutions, part of global tech giant NEC Corporation. Our software helps dispatch ambulances, support families, keep trains on the move, locate missing people, and even test the hearing of newborn babies. We work with governments, hospitals, police forces, housing providers, local authorities, and more, helping them pay financial support faster, speed up treatments for patients, and respond to emergencies in the right way.
We're an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us.
-
Customer Service Representative
3 weeks ago
Wrexham, Wrexham, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or equivalent.Experience in customer service or retail is...
-
Customer Service Representative
3 weeks ago
Wrexham, Wrexham, United Kingdom BluetownOnline Ltd Full timeJob Title: Customer Service RepresentativeLocation: WrexhamSalary: £23,750 per annumJob Type: Full-time, part-time, evening & weekend shifts availableAbout Us:We're a dynamic company that values our employees and offers a supportive environment where you can thrive.As a Customer Service Representative, you'll be the face of our company, providing...
-
Customer Service Representative
3 weeks ago
Wrexham, Wrexham, United Kingdom NECSWS Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at NEC Software Solutions. As a key member of our Discretionary Assistance Fund (DAF) team, you will be responsible for providing exceptional customer service to applicants and stakeholders.Key Responsibilities:Process...
-
Customer Service Representative
1 month ago
Wrexham, Wrexham, United Kingdom Recruit4Staff (Wrexham) Ltd. Full timeRecruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility. The successful candidate will be offered a competitive salary of £24,683.75 per annum, working Monday to Friday, 9 am to 5:30 pm, with a Saturday rota approximately once every six weeks. This is a permanent...
-
Customer Service Representative
1 month ago
Wrexham, Wrexham, United Kingdom Recruit4Staff (Wrexham) Ltd. Full timeRecruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility. The successful candidate will be offered a competitive salary of £24,683.75 per annum, working Monday to Friday, 9 am to 5:30 pm, with a Saturday rota approximately once every six weeks. This is a permanent...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Wrexham is seeking Customer Service Representatives to join our team. As a key member of our operational team, you'll be responsible for delivering exceptional customer service and contributing to our success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of our operational...
-
Customer Service Representative
1 month ago
Wrexham, Wrexham, United Kingdom Recruit4Staff (Wrexham) Ltd. Full timeRecruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility. The successful candidate will be offered a permanent role with a reputable company, with a salary of £24,683.75 per annum. The working hours will be Monday to Friday, 9 am to 5:30 pm, with a Saturday rota...
-
Customer Service Representative
1 month ago
Wrexham, Wrexham, United Kingdom Recruit4Staff (Wrexham) Ltd. Full timeRecruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility. The successful candidate will be offered a permanent role with a reputable company, with a salary of £24,683.75 per annum. The working hours will be Monday to Friday, 9 am to 5:30 pm, with a Saturday rota...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a highly skilled Customer Service Representative to provide exceptional service to our customers in Wrexham, United Kingdom. As the first point of contact, you will be responsible for handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues efficiently.Key Responsibilities:Handle customer...
-
Customer Service Representative
1 month ago
Wrexham, Wrexham, United Kingdom Severn Trent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...
-
Customer Service Representative
1 month ago
Wrexham, Wrexham, United Kingdom Severn Trent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...
-
Customer Service Representative
3 weeks ago
Wrexham, Wrexham, United Kingdom NEC Full timeJob Title: Customer Service RepresentativeLocation: Wrexham, UKJob Summary:We are seeking a Customer Service Representative to join our team at NEC Software Solutions. As a key member of our team, you will be responsible for providing exceptional customer service to applicants and clients, ensuring that their needs are met in a timely and professional...
-
Customer Service Representative
3 weeks ago
Wrexham, Wrexham, United Kingdom NEC Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at NEC Software Solutions. As a key member of our Discretionary Assistance Fund (DAF) team, you will be responsible for providing exceptional customer service to individuals experiencing financial hardship.Key...
-
Customer Service Representative
3 weeks ago
Wrexham, Wrexham, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our clients at beBee Professionals in the UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information.Resolving customer issues efficiently and escalating when necessary.Processing customer...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom Recruit4staff Full timeCustomer Service Executive OpportunityRecruit4staff is proud to represent a leading manufacturing company in their search for a skilled Customer Service Executive to join their team at their facility on the Wrexham Industrial Estate.For the successful candidate, the company offers:Competitive salary of £24,683.75 per annumMonday to Friday working hours with...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom Recruit4staff Full timeCustomer Service Executive OpportunityRecruit4staff is proud to represent a leading manufacturing company in their search for a skilled Customer Service Executive to join their team at their facility on the Wrexham Industrial Estate.For the successful candidate, the company offers:Competitive salary of £24,683.75 per annumMonday to Friday working hours with...
-
Customer Service Representative
3 weeks ago
Wrexham, Wrexham, United Kingdom Recruit4staff Full timeRecruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility.For the successful candidate, the client is offering:£24,683.75 per annumMonday - Friday - 9 am - 5:30 pm (Saturday Rota Approx 1 in 6 weeks once trained)Permanent role with a reputable companyTraining and...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom Recruit4staff Full timeCustomer Service Executive OpportunityRecruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility on the Wrexham Industrial Estate.Key Responsibilities:Handle incoming calls and ensure Key Performance Indicators (KPIs) are met.Proactively manage accounts to ensure...
-
Customer Service Representative
3 weeks ago
Wrexham, Wrexham, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a Customer Service Representative to provide outstanding customer service and support the store's operations in Wrexham, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation...
-
Customer Service Representative
4 weeks ago
Wrexham, Wrexham, United Kingdom Recruit4staff Full time{"title": "Customer Service Executive", "description": "Join Our Team as a Customer Service ExecutiveRecruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility on the Wrexham Industrial Estate.The successful candidate will be offered:\u00a242,683.75 per annumMonday -...