Customer Service Representative

2 months ago


Wrexham, Wrexham, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a highly skilled Customer Service Representative to provide exceptional service to our customers in Wrexham, United Kingdom. As the first point of contact, you will be responsible for handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues efficiently.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely manner.
  • Provide product and service information to customers.
  • Work closely with other departments to ensure customer satisfaction.
  • Assist with administrative tasks as needed.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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