Customer Service Representative
3 days ago
We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at The Entertainer in Wrexham Tesco Extra. This is an exciting opportunity to work in a unique retail environment, providing exceptional customer service and showcasing our wide range of toy brands.
As a key member of our sales team, you will be responsible for delivering a great shopping experience for our customers, ensuring the store looks its best at all times, and being on hand to answer any toy-related questions with confidence.
You will have the expertise to carry out your main duties, which include merchandising stock, replenishing the department, pricing, and implementing promotions, while maintaining excellent communication with colleagues and management.
Able to work independently, you will also be flexible with shift patterns and overtime, with the possibility of working between 8am and 7pm, Monday to Saturday. Contracts available include 12 hours per week, with shift patterns and days varying but notified in advance.
About the Role- Working Hours: Flexibility to work between 8am and 7pm, Monday to Saturday.
- Contracts Available: 12 hours per week.
- Shift Patterns and Days: Will vary but will be notified in advance.
- Overtime: May be available.
We are looking for someone who is reliable, dependable, and able to work on their own initiative. You should be practical and flexible, thinking on your feet to succeed in this role. Being tech-savvy and responsible is essential, as well as being open and honest in your communication with colleagues and management.
Your Key Responsibilities- Merchandising, handling deliveries, replenishing stock, and price management.
- Start-of-shift bay checks for pricing, stock gaps, and recovering general standards.
- Replenishment of section, maintaining cleanliness and good organisation.
- Maintaining good communication with colleagues and management.
- Acknowledging customers in the aisles, making conversation, and encouraging a sale using your toy knowledge.
We offer a competitive salary of £9.50 per hour (plus 30p premium hourly rate top-up), as well as a range of benefits, including:
- Birthday Leave and 30 days holiday.
- Generous Entertainer store toy discount.
- High Street and leisure discounts.
- Cycle to work scheme.
- Flexible access to your pay via MyView PayNow.
- Retail Trust benefits, including Virtual GP.
- Enhanced maternity and paternity pay.
- Life Cover.
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