Customer Service Representative
23 hours ago
We are seeking a Customer Service Representative to provide exceptional service and resolve customer queries in a timely manner.
Key Responsibilities:
- Handle incoming calls, emails, and chat inquiries from customers.
- Provide accurate product information and resolve customer issues efficiently.
- Process customer orders and manage account details.
- Keep records of customer interactions and follow-up tasks.
- Collaborate with other departments to ensure customer satisfaction.
- Perform administrative tasks as needed.
Requirements:
- Prior experience in customer service is preferred.
- Excellent communication and problem-solving skills.
- Able to handle high-volume inquiries while maintaining attention to detail.
- Familiarity with Microsoft Office and CRM systems.
- Able to work independently and as part of a team.
- Flexible working hours, including weekends.
Estimated Salary Range: £25,000 - £35,000 per annum
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