Patient Services Administrator

5 months ago


Wetherby, United Kingdom Wetherby Surgery Full time

To provide an internal service for the timely, confidential and effective receipt of incoming phone calls, booking appointments, arranging home visits, dealing with general enquiries and transferring of calls.
- Proven Customer Service Skills and a wide IT skill set is ESSENTIAL
- To provide an internal service for the timely, confidential and accurate processing of incoming mail - post.
- To provide an internal service for the timely, confidential and effective actioning of task messages including telephoning patients, medication tasks, pathology results, district nurse referrals, booking appointments and other telephone tasks.
- To be responsible for providing an effective and timely service for the registration of new patients wishing to join the Practice
- To provide an internal service for the timely, confidential and accurate movement of information between the surgery and its patients.eg printing off forms such as blood forms, sick notes letters etc.
- Other administrative duties that are required from time to time to support excellence in clinical service to the patient

**Job Types**: Full-time, Part-time

Pay: £11.44-£12.00 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person



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