Customer Records Administrator/underwriter
6 months ago
**Customer Records Administrator/Underwriter**
**Boston Spa, by Wetherby, West Yorkshire**
**Company Overview**:
It's important to note that this role is NOT a sales position and does not entail face-to-face interactions with customers.
**Working Hours**:Monday to Friday 8:45 am - 5:15 pm, and 9:00 am to 1:00 pm, 4 Saturdays per annum on a rota basis
**Salary**:£24k-£36K Negotiable depending on experience
**What We Offer**:
- Join a team of friendly and highly professional colleagues, many of whom have dedicated up to 20 years of service to Allied Westminster, with most having over a decade of experience.
- Annual salary reviews and bonuses for staff who exceed expectations.
- Convenient onsite parking.
- Located just 50 yards from a bus route.
- Holiday entitlement of 28 days, inclusive of public/bank holidays, with an additional 1 day added for every 2 full years of employment.
- Pension scheme.
- Training and support to obtain CII qualifications, or further.
**Skills and Experience Required**:
- Essential experience in property-related insurance, in either underwriting, policy administration or claims.
- Confident communication skills, both written and verbal.
- Previous office-based, customer focused experience is essential.
- A positive attitude and ability to provide clear information to customers over the telephone.
- Proficiency in navigating IT systems for administration tasks.
- Excellent attention to detail.
- Strong organisational skills.
- Strong customer service skills.
**Responsibilities**:
- Perform administrative tasks related processing Renewals, New Business, Mid Term Adjustments, and dealing with general cover related customer queries.
- Communicate with insurers, RICS surveyors, Loss Adjustors.
- Handle and respond to product queries from clients efficiently and accurately.
- Collaborate within a team to provide the necessary support to our valued customers.
If you have the necessary experience and skills to excel in this role, we invite you to apply. Join Allied Westminster, where you'll be part of a dedicated team, enjoy career progression opportunities, and provide vital support to our valued customers in the Village Hall insurance sector. Please note that this is not a sales position; our customers come to us and stay with us year after year, some as long as our longest-serving staff with over 20 years of experience.
**Benefits**:
- Company pension
- Free parking
- On-site parking
**Supplemental pay types**:
- Yearly bonus
**Ability to commute/relocate**:
- Wetherby: reliably commute or plan to relocate before starting work (required)
**Key Application question(s)**:
- This job requires property-related insurance experience, do you have this experience?
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £26,000.00-£36,000.00 per year
Expected hours: 42.5 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
Supplemental pay types:
- Bonus scheme
**Experience**:
- Property Insurance: 3 years (required)
Ability to Commute:
- Wetherby (required)
Ability to Relocate:
- Wetherby: Relocate before starting work (required)
Work Location: In person
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