Restaurant Host

4 months ago

Newquay, United Kingdom Watergate Bay Hotel Full time

Watergate Bay Hotel - a place to take your hospitality career to new heights. With a team that values connection, flexibility, variety, and challenge, we're all about making a meaningful impact on our guest’s holiday. Our three core values - We Care, We Notice, We Change - show what it means to work for a hotel which goes above and beyond for our team and guests. At Watergate Bay, we don't just provide a place for our guests to rest their heads - we create memorable experiences that they'll remember for a lifetime.

Do you relish a challenge and lots of variety? Do you live and breathe hospitality? Are you a passionate leader with the ability to inspire, motivate, and support your team?

Are you looking for the next step in your work journey where you can stretch your skills and grow? Does a daily dose of Atlantic sea air lift your spirits? Join us as our new Restaurant Host role and see your hospitality career soar.

**The role**:
We’re looking for team members who care about Cornwall and its way of life. As a member of our team, you’ll work alongside likeminded individuals who support each other and prioritise happiness, in every interaction, for our guests and team alike.

The Restaurant Host assists The Living Space restaurant manager in running the host station and booking system during shift. We want a restaurant host who is friendly, hardworking and has a guest focused attitude.

About The Living Space
Sofa, armchair, banquette table or decked ocean-view terrace? Coffee, cream tea, beer, gin or cocktails? Sharing platter, seasonal salad, hearty fillers or kids’ dinner? Anything goes in The Living Space, so find what’s right for you and settle in.

Joining our team means being part of a community that values; excellence, progressive thinking, and kindness in everything we do. Our commitment to our team is reflected in our inspiring working environment - one that promotes work-life balance, professional development, and plenty of opportunities for growth.

**What your days could look like**:

- Be the face that greets the guests upon arrival with a personality and confidence that lights up the room
- Handle guest requests and enquiries in a relaxed yet professional manner
- Assist with menu updates/banking/general administration on shift
- Help the team with any other duties as required
- Deal with any complaints in a timely manor
- Complete mandatory training
- adhere to the company’s health and safety policy and procedures
- Help create a safe environment for staff and guests
- Assist in the ongoing training, development and performance of a large team

**Job skills & requirements**:

- A friendly and outgoing personality
- A passion for proving the best customer service possible
- The ability to remain calm under pressure
- Impeccable dress and appearance
- Computer literate word / excel / booking systems
- Attention to detail
- Ability to work in a team
- Care about our team and our environment

**What we can offer in return**:

- A relaxed, professional place to work in a beautiful location - at one of the UK’s most striking beaches
- A welcoming team of likeminds, eager to support and encourage each other
- Excellent career prospects in an ever-expanding organisation
- Special rates for you and your friends and family to stay at the hotel
- Discounts on treatments in Swim Club
- Discounts for you and your friends and family at our restaurants: Zacry’s, The Beach Hut, Living Space and Emily Scott restaurants
- Discount at Cubs coffeeshops
- Discounts at Shop on the Beach and other partner businesses
- Free surf lessons, surfboards and wetsuits hire from Wavehunters
- Team social events throughout the year
- Team assistance scheme - a dedicated helpline for support & advice on topics from mental health through to managing your finances

INDFOH

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