Restaurant Host

6 months ago

Newquay, United Kingdom Red Hotels Limited Full time

**We enjoy looking after people, that’s what great people do.**

Our philosophy is that everyone who comes to visit the Bedruthan and Scarlet Hotel are coming to our house; we want to get them a drink as quickly as possible and then serve them a good meal before bidding them a fond farewell.

We are looking for people who are confident, friendly and want to learn and develop their skills, whilst continually providing wonderful customer service. You will fit in well with a like-minded team who are charming and full of smiles even at the busiest times.

**You will be responsible for**:

- Food and drink service throughout the day within the hotel
- Ensuring allocated sections are stocked, maintained and kept clean and tidy throughout service
- Product knowledge and up-selling
- Preparing appropriate items for service
- Delivering room service
- Learning and understanding the daily menus

**About you**:
Our Restaurant Hosts have a warm, friendly, caring nature and can confidently talk with our guests so that they have a fantastic memorable experience. You need to be able to keep calm under pressure, be a capable problem solver and have an excellent eye for detail.

Excellent written and verbal English, together with numeracy and basic computer skills are essential for this role. We can provide training to the right person although previous experience in a similar role would be an advantage.

**What we offer**:
As a family-owned independent Cornish business, we value every member of our talented team and we offer a range of benefits and perks to reflect our commitment to making our hotels such a desirable place to work. These include:

- £11 per hour plus tips (Rising to £12 per hour from May)
- A people-centric working environment
- Learning and internal career progression opportunities
- A permanent contract with 28 days holiday per year (29 after 1 year)
- Long service scheme, enjoy a free stay at Bedruthan after your first year
- Enjoy 40% off food and drinks at the hotel, along with a range of other services throughout the hotel with our own discount scheme
- Local partnership discounts
- Health Shield Healthcare Plan

On-site team accommodation is available

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