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Customer Advisor

4 months ago

Halesowen, United Kingdom B&Q Full time

**About the role**

**Full time - 39 hours per week**

**Permanent**

**Shifts available Monday - Sunday, between 7.00am - 10.00pm**

**£10.10 per hour (rising to £10.60 per hour from April 1st)**

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Retail Change Customer Advisor and you’ll be a big part of this.

**Key responsibilities**

A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team - supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.

**Required skills & experience**

A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team - supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.

**What's in it for me?**

As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So dependent on the duration of your shift and eligible break entitlement, we will pay you for the time you are on your break, so put your feet up on us

As part of a great team, you’ll be supported to grow and encouraged to explore new career directions within the business and the wider group. And, because you’ll be inspiring great things for our customers and the whole business, you’ll do work worth caring about.

We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.