Pharmacy Clerical Officer

2 months ago


Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

To act as receptionist for the Pharmacy Department as a whole by receivingvisitors to the Department and escorting them to the appropriate Section or personnel. To receive inpatient and discharge prescriptions and extra stock requestspresented to Pharmacy Department by hospital staff, either via reception or the vacuum tube system. To return paperwork to the wards using the vacuum tube system. To hand over inpatient and discharge medication to nursing staff or identifiedward representatives.

To undertake the reception of out-patients attending the Dispensary andcollection of prescription fees as appropriate. To request and inspect evidence and reasons why patients may be exemptfrom prescription charges. To send details of patients to be invoiced for prescription fees to the FinanceDepartment using Excel spreadsheets and to cancel subsequent invoices if required. To collect prescriptions and prescription fees from the Accident & EmergencyDepartment and their subsequent processing.

To undertake the initial reception of telephone calls into the Department andto answer queries if appropriate or their subsequent transfer to appropriate Section or personnel. To undertake the day-to-day maintenance of the Dispensary till and maintainsecurity. Please see the attached job description for full details.


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