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Technical Administration Officer
3 months ago
**Technical Administration Officer**
**Greenwich**
**£13.23/hr**
**Purpose of Job**
Responsible for providing technically-focused clerical, administrative and IT support for the Disability and Home Improvement Team, in order to support effective service delivery to residents and corporate
clients.
**Main duties and responsibilities**
- Carry out a range of general office administrative support tasks including maintain and manage
- diaries, prepare agendas, arrange meetings and take accurate technically-appropriate minutes as
- directed, collate relevant documentation, ensuring timely production and distribution and follow up action where required.
- Assist with the collection of technical data and performance indicators from staff, contractors, other departments, stakeholders, consultants, residents and provide contract administration support ensuring that records are accurate and up-to-date. Accurately input, interrogate, update and monitor data for the department’s administrative and IT systems. Assist in the collation of all
- relevant information required.
- Deal with technical service enquiries from the public, contractors, consultants, other departments, external bodies and stakeholders and ensure appropriate information is forwarded to the relevant officer where necessary; record complaints, closely monitor and take action to ensure the service meets the Council’s response criteria.
- Under direction be responsible for the preparation and administration of all aspects of tender
- documentation including packaging, sending out and receiving tenders in accordance with the
- Council’s Standing Orders and procedures.
- Actively participate in identifying technical and customer-focused improvements in service delivery and support the training of other members of the team as required.
- Ensure at all times whilst carrying out your duties due diligence is given to customer care and
- excellent service delivery
- Carry out all duties with due regard to the provisions of health and safety regulations and legislation,
- the Council’s equal opportunities and customer care polices, and the new technology agreement.
- Undertake any other work appropriate to the level and general nature of the post holder’s duties to ensure the continued effective operation of the service Designation