Hotel Operations Coordinator

3 weeks ago

London, Greater London, United Kingdom Administration Full time

Unlock Your Potential in a Dynamic Hotel Environment


At Edwardian Hotels London, we're committed to delivering exceptional experiences for our guests. We're seeking a talented Food and Beverage Coordinator to join our team at The May Fair Hotel. This is a full-time, Monday to Friday role that offers a unique opportunity to grow your career in a rewarding and fulfilling environment.


About the Role:

  • Support the Food and Beverage Manager in day-to-day administration duties, ensuring seamless operations and exceptional guest experiences.
  • Assist with scheduling meetings and interviews for the food and beverage team, demonstrating your organizational skills and attention to detail.
  • Provide exceptional customer service, responding to special VIP enquiries and ensuring their needs are met.
  • Analyse customer feedback and statistics to identify trends and areas for improvement, providing valuable insights to the Food and Beverage Manager.

About You:

  • Previous experience in food and beverage administration, preferably in a hotel or restaurant setting.
  • Excellent administration skills, with the ability to multitask and prioritise tasks effectively.
  • Strong communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
  • Proficiency in Microsoft Office, including Excel and Office 365.

Our Benefits Package:

  • Competitive salary and benefits package.
  • 28 days holiday per annum, increasing with long service.
  • Complimentary meals and beverages, as well as preferential accommodation rates for all Edwardian Hotels.
  • Access to our company pension scheme and online learning platform, Edwardian Academy.
  • Opportunities for promotion and career development within the company.

Join Our Team:

We're committed to creating a positive and inclusive work environment, where our employees can thrive and grow. If you're passionate about delivering exceptional customer experiences and have a keen eye for detail, we'd love to hear from you.

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