Technical Administration Officer
3 months ago
Purpose of Job
Responsible for providing technically-focused clerical, administrative and IT support for the housing asset management service (focussed specifically on Damp and Mould), in order to support effective service delivery to residents and corporate clients.
Main duties and responsibilities Carry out a range of general office administrative support tasks including maintain and manage diaries, prepare agendas, arrange meetings and take accurate technically-appropriate minutes as directed, collate relevant documentation, ensuring timely production and distribution and follow up action where required.
Assist with the collection of technical data and performance indicators from staff, contractors, other departments, stakeholders, consultants, residents and provide contract administration support ensuring that records are accurate and up-to-date.
Accurately input, interrogate, update and monitor data for the department’s administrative and IT systems. Assist in the collation of all relevant information required by the Home Ownership Unit.
Deal with technical service enquiries from the public, contractors, consultants, other departments, external bodies and stakeholders and ensure appropriate information is forwarded to the relevant officer where necessary; record complaints, closely monitor and take action to ensure the service meets the Council’s response criteria.
**Job Types**: Full-time, Temp to perm
Contract length: 8 months
**Salary**: From £12.00 per hour
**Benefits**:
- Company pension
**Experience**:
- Customer service: 5 years (required)
- Administrative experience: 5 years (required)
- Minute taker: 1 year (required)
- local authorty: 2 years (required)
Work Location: In person
Reference ID: 1030080
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