Customer Service
6 months ago
As a Customer Service Associate, you will play a crucial role in representing our company and ensuring that every customer who walks through our doors has a positive experience. You will be the first point of contact for customers, addressing their inquiries, resolving issues, and providing assistance in a friendly and professional manner. Your role will involve interacting with customers in person and over the phone, as well as handling various administrative tasks to support our customer service operations.
**Key Responsibilities**:
**Customer Assistance**: Greet customers with a warm and welcoming attitude, actively listen to their needs, and provide accurate information about our products/services.
**Issue Resolution**: Effectively resolve customer complaints, concerns, or problems in a timely and satisfactory manner, ensuring their needs are met to the best of your abilities.
**Product Knowledge**: Maintain a deep understanding of our products/services, features, and benefits to effectively assist customers and answer their questions.
**Sales Support**: Identify potential sales opportunities and promote additional products or services to customers when appropriate, contributing to revenue growth.
**Administrative Tasks**: Assist with administrative duties, such as data entry, appointment scheduling, and maintaining customer records in our database.
**Maintain Cleanliness**: Ensure the customer service area is clean, organized, and stocked with necessary materials for a smooth operation.
**Compliance**: Adhere to company policies, procedures, and ethical standards, including privacy and security protocols.
**Qualifications**:
- High school diploma or equivalent (some college coursework preferred).
- Prior customer service experience is a plus.
- Strong communication skills, both verbal and written.
- Excellent interpersonal skills and a friendly, approachable demeanor.
- Basic computer skills and familiarity with customer service software/tools.
- Ability to multitask and work efficiently in a fast-paced environment.
- Problem-solving skills and a willingness to go above and beyond to meet customer needs.
- Flexibility to work evenings, weekends, and holidays as needed.
**Benefits**:
- Competitive wage (or salary).
- Employee discounts on company products/services.
- Training and professional development opportunities.
- Friendly and supportive team environment.
- Opportunities for advancement within the company.
Pay: £750.00-£1,200.00 per week
**Benefits**:
- Employee discount
**Experience**:
- Sales: 1 year (required)
Ability to Commute:
- Belfast City Centre (required)
Ability to Relocate:
- Belfast City Centre: Relocate before starting work (required)
Work Location: In person
-
Commercial Vehicle Technician Assistant
1 month ago
Belfast, United Kingdom Customer Labs Full timeJob Summary: We are seeking a Commercial Vehicle Technician Assistant to join our team at Customer Labs. The successful candidate will be responsible for handling customer enquiries and supporting our technicians in the workshop.">Key Responsibilities:Handle incoming and outgoing customer communications via phone, email, or in-personSupport technicians in...
-
Customer Service
3 weeks ago
Belfast, United Kingdom Blue Arrow Full timeBT Customer Service Advisor Location: Belfast Hours: Full Time 37.5 Hours Pattern: X2 week rotational shift pattern.Week 1 - 06:00 to 17:00 Week 2 - 12:00 to 23:00 Pay Rates: £12.58 to £28.17per hour, depending on working hours.Contract: Temporary with career progression opportunities.Start Date: 06/01/2025.Training will be full-time, and hours will fall...
-
Customer Service
3 weeks ago
Belfast, United Kingdom Blue Arroww Full timeBT Customer Service Advisor Location: Belfast Hours: Full Time 37.5 Hours Pattern: X2 week rotational shift pattern.Week 1 - 06:00 to 17:00 Week 2 - 12:00 to 23:00 Pay Rates: £12.58 to £28.17per hour, depending on working hours.Contract: Temporary with career progression opportunities.Start Date: 06/01/2025.Training will be full-time, and hours will fall...
-
Customer Service
3 weeks ago
Belfast, United Kingdom Blue Arrow Full timeBT Customer Service Advisor Location: Belfast Hours: Full Time 37.5 Hours Pattern: X2 week rotational shift pattern. Week 1 - 06:00 to 17:00 Week 2 - 12:00 to 23:00 Pay Rates: £12.58 to £28.17per hour, depending on working hours. Contract: Temporary with career progression opportunities. Start Date: 06/01/2025. Training will be full-time, and hours will...
-
Customer Service
3 weeks ago
Belfast, United Kingdom CV-Library Full timeBT Customer Service Advisor Location: Belfast Hours: Full Time 37.5 Hours Pattern: X2 week rotational shift pattern. Week 1 - 06:00 to 17:00 Week 2 - 12:00 to 23:00 Pay Rates: £12.58 to £28.17per hour, depending on working hours. Contract: Temporary with career progression opportunities. Start Date: 06/01/2025. Training will be full-time, and...
-
Customer Service Assistant
7 months ago
Belfast, United Kingdom Blue Print Systems Full time**Customer Service Assistant (Weekly Pay & Training Provided)** **Location**: Belfast, Northern Ireland Are you a friendly, detail-oriented individual looking to start or advance your career in customer service? Do you enjoy helping others and solving problems? Join our team as a Customer Service Assistant in Belfast! We are seeking enthusiastic, fun and...
-
Customer Service Representative
6 months ago
Belfast, United Kingdom Blue Print Systems Full time**Customer Service Representative (Weekly Pay & Training Provided)** **Location**: Belfast, Northern Ireland Are you a friendly, detail-oriented individual looking to start or advance your career in customer service? Do you enjoy helping others and solving problems? Join our team as a Customer Service Representative in Belfast! We are seeking...
-
Customer Service Assistant
6 months ago
Belfast, United Kingdom DEILLIORXZY Full time**Job Description: Customer Service Assistant** **Location**: Belfast **About DEILLIORXZY**: DEILLIORXZY is a dynamic and innovative company based in Belfast, dedicated to delivering superior customer service and support. We are seeking a friendly and proactive Customer Service Assistant to join our team and enhance our customers'...
-
Customer Service Advisor
6 months ago
Belfast, United Kingdom Relay Group Limited Full timeAs a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Duties**: - Provide exceptional customer service to clients via various...
-
Customer Service Representative
7 months ago
Belfast, United Kingdom Communications and Solutions Partners Group Full time**Customer Service Representative** Are you a proactive and customer-oriented individual with a talent for sales? We're looking for a motivated Customer Service Representative to engage with customers and drive sales while ensuring top-notch service. **Duties**: - Provide exceptional customer service and support to clients in person - Answer customer...
-
Customer Service Manager
2 weeks ago
Belfast, United Kingdom Wineflair Full timeJob OverviewWe are looking for a highly motivated and organized individual to join our team as a Customer Service Manager in Belfast. This role will involve leading our customer service team to deliver exceptional customer experiences.Key Responsibilities:Lead the customer service team to deliver high-quality customer service.Develop and implement effective...
-
Customer Service Executive
7 months ago
Belfast, United Kingdom First Recruitment Full time_**Customer Service Representative**_ - **ASAP start**_ - **5 Month Contract**_ - **Belfast BT1**_ **Role Purpose** **Role Responsibilities** - To ensure every Customer/Consumer receives excellent customer service and contributes significantly to ensuring our client maintains its position as supplier of choice. - To build brilliant Customer/Consumer...
-
Customer Service Representative
6 months ago
Belfast, United Kingdom Twist Promotions Full time**Responsibilities**: - Assist customers with product inquiries, orders, and issue resolution - Perform data entry tasks accurately and efficiently - Upsell products or services to customers when appropriate - Analyse customer interactions to improve service quality - Maintain a high level of phone etiquette at all times **Requirements**: - Strong...
-
Customer Service Assistant
7 months ago
Belfast, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...
-
Customer Service Agent
6 months ago
Belfast, United Kingdom Excalibur Academy Full timeAre you a dynamic and customer-focused individual with excellent communication skills? We are seeking a dedicated and enthusiastic Customer Service Agent to join our team. As a Customer Service Agent, you will play a crucial role in providing exceptional service to our clients both face-to-face and through our call center. **Responsibilities**: - Greet...
-
Customer Service Representative
7 months ago
Belfast, United Kingdom Maat Co Full timeJoin Our Team as a Customer Service Representative in Belfast! Are you passionate about providing exceptional service and creating positive customer experiences? Do you thrive in a dynamic, fast-paced environment? If so, we want YOU to join our team in Belfast as a Customer Service Representative! We're dedicated to delivering excellence in customer...
-
Customer Service Director
4 days ago
Belfast, United Kingdom Winemark Full timeJoin Our Customer Service Team as a Customer Service DirectorWe are seeking an experienced Customer Service Director to join our team in Belfast. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and leading a team of sales advisors.Key Responsibilities:Lead and...
-
Customer Service Representative
6 months ago
Belfast, United Kingdom Knockout promotions Full time**Position: Customer Service Representative** **Core Duties & Responsibilities**: - Welcome customers in the store and identify their needs or problems. - Provide information about different departments, products, and special promotions. - Answer customer questions about our products and services. - Maintain customer files and follow up with customers...
-
Customer Service Advisor
1 month ago
Belfast, United Kingdom CV-Library Full timeJob Tittle: Customer Service Advisor Location: Bournemouth Salary/Hourly Rate: £24,000 Job Type: Permanent Working hours/days: Monday to Friday 9am-5:30pmHR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international...
-
Customer Service Advisor
6 months ago
Belfast, United Kingdom Switch Advisor Ltd Full timeAs a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Respond to customer inquiries and resolve issues in...