Customer Service Assistant

5 months ago


Belfast, United Kingdom DEILLIORXZY Full time

**Job Description: Customer Service Assistant**

**Location**: Belfast

**About DEILLIORXZY**: DEILLIORXZY is a dynamic and innovative company based in Belfast, dedicated to delivering superior customer service and support. We are seeking a friendly and proactive Customer Service Assistant to join our team and enhance our customers' experience.

**Position**: Customer Service Assistant

**Responsibilities**:

- Greet and assist customers with their inquiries in a friendly and professional manner.
- Provide accurate information about our products/services to customers.
- Handle customer complaints and resolve issues efficiently and courteously.
- Process sales transactions, returns, and exchanges accurately.
- Maintain a clean and organized customer service area.
- Assist with inventory management, including stock replenishment and order processing.
- Record and maintain detailed records of customer interactions and transactions.
- Collaborate with team members to ensure a seamless customer experience.
- Support promotional activities and in-store events.
- Follow company policies and procedures to ensure a safe and secure environment.

**Requirements**:

- Proven experience as a Customer Service Assistant or in a similar customer service role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities with a customer-centric approach.
- Ability to multitask and handle a fast-paced environment.
- Proficiency in MS Office Suite (Word, Excel, Outlook) and point-of-sale systems.
- High attention to detail and accuracy in handling transactions and customer interactions.
- Friendly and approachable demeanor with a positive attitude.
- Flexibility to work various shifts, including weekends and holidays.

**How to Apply**: If you are passionate about providing exceptional customer service and enjoy working in a collaborative environment, we invite you to submit your CV for consideration. Join us at DEILLIORXZY and contribute to our commitment to excellence in customer service.

**Job Types**: Full-time, Permanent

Pay: £13.00-£14.50 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: In person



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