![Stena Line](https://media.trabajo.org/img/noimg.jpg)
Customer Service Assistant
3 months ago
**Customer Service Assistant**
**Do you care deeply, genuinely and passionately about customer support?**
The Port Operations Team is made up of customer focused individuals working with all aspects of customer service and we are currently looking for someone to join us in Belfast.
Your main task will be to assist with the smooth and effective transportation of passengers and vehicles to and from the vessels, whilst ensuring their experience is as pleasurable as possible by providing the highest standards of customer service to all our guests.
**Some of your key responsibilities**:
- Delivering excellent customer service to facilitate our passenger and freight check in function at Port.
- Accurate and timely communications both internally and externally. Liaise effectively with other departments and ports.
- Accurate and efficient check-in procedures, fully utilising in-house Freight & Travel reservation systems
- Record and account securely for all cash received in accordance with the Company Cash Handling Policy
**What you will experience**
At Stena Line, we believe everything is connected. By bringing people and goods together, we enable businesses and societies to grow. As a company, we are on an exciting journey driven by technology and new digital habits, developing our business to create outcomes that matter to our customers.
**Who you are**
At Stena Line your personality matters as much as how good you are at what you do, we are looking for someone who is approachable, warm and friendly with an open and positive attitude. You will be supportive and helpful when working with customers as well as your team and prepared for any situation.
Qualifications:
- Minimum of 5 GCSE’s including English & Maths
- Minimum of 2 years’ customer service experience, ideally within the travel/transport industry
- Proficient in using Microsoft Office packages and the ability to learn new systems
- Strong verbal and written communication skills
Please note that we kindly decline any offers from recruitment or staffing agencies regarding this recruitment.
**About Stena Line**
As the leader of sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 4300 employees in our Stena Line family across Scandinavia, around the UK and the Baltics, making a contribution to our company. As a company, we are on an exciting journey driven by technology and new digital habits, developing our business to create outcomes that matter to our customers. The journey starts with us.
We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion - and welcome all applicants.
**Job Type**: Zero hours contract
**Salary**: £11.84 per hour
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
-
Customer Service Assistant
3 months ago
Belfast, United Kingdom Blue Print Systems Full time**Customer Service Assistant (Weekly Pay & Training Provided)** **Location**: Belfast, Northern Ireland Are you a friendly, detail-oriented individual looking to start or advance your career in customer service? Do you enjoy helping others and solving problems? Join our team as a Customer Service Assistant in Belfast! We are seeking enthusiastic, fun and...
-
Customer Service Assistant
2 months ago
Belfast, United Kingdom DEILLIORXZY Full time**Job Description: Customer Service Assistant** **Location**: Belfast **About DEILLIORXZY**: DEILLIORXZY is a dynamic and innovative company based in Belfast, dedicated to delivering superior customer service and support. We are seeking a friendly and proactive Customer Service Assistant to join our team and enhance our customers'...
-
Customer Service Assistant
1 month ago
Belfast, United Kingdom F Talent Group Full timeJob Title: Entry-Level Customer Service Assistant Location: Belfast , flexible hours Start Date: ASAP **Salary**: Competitive We are looking for an enthusiastic and customer-focused individual to join our team as an Entry-Level Customer Service Assistant. This is a great opportunity for someone who is looking to start their career in customer service...
-
Customer Service Assistant
3 months ago
Belfast, United Kingdom Switch Advisor Ltd Full timeWe are a dynamic and innovative company committed to delivering exceptional products/services and ensuring customer satisfaction. We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. **Responsibilities**: - Provide exceptional customer service by addressing inquiries and resolving...
-
Customer Service Assistant
3 months ago
Belfast, United Kingdom World Duty Free Group Full timeCustomer Assistant - Customer Service Advisor Location - Belfast Airport Pay - competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) Contract - 22.5 hours per week, plus overtime, permanent, part time Working pattern - 3 days out of 7, hours to be confirmed. **Customer Service advisors** have a...
-
Customer Service Assistant
3 months ago
Belfast, United Kingdom World Duty Free Group Full timeSeasonal Customer Service Assistant Location - Belfast Airport Pay - competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) Contract - 22.5 hours per week, plus overtime, permanent, part time Working pattern - 3 days out of 7, hours to be confirmed. **Customer Service advisors** have a very...
-
Customer Service Assistant
3 months ago
Belfast, United Kingdom Today's express Full timeWe are looking a sales assistant for a newsagent/Convenience Store. - Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers. - Able to independently. - Works hard for customers and your team. - You are reliable and a good timekeeper. **Key Duties**: - Get to know your customers and serve them in...
-
Customer Service Assistant
2 months ago
Belfast, United Kingdom Compass Group Full timeAs a Customer Service Assistance, you will contribute to a passionate and friendly team working in a fast-paced environment. You will be the face of our business, delivering exceptional food and customer service. The successful Customer Service Assistance will be responsible for performing a variety of tasks associated with basic food production &...
-
Customer Service Assistant
3 months ago
Belfast, United Kingdom Decathlon UK Full time**LOVE SPORT? WANT TO HELP PEOPLE? PROBLEM SOLVER?** **IF YES, THIS IS THE PERFECT ROLE FOR YOU!** As a Customer Experience Advisor you’ll be providing the best care for our customers, both in-store and online. To put it simply, the purpose. The most important part of your role is to ensure that all customers leave delighted with our products and your...
-
Customer Service Assistant
3 months ago
Belfast, United Kingdom World Duty Free Full timeLocation: Belfast Position: Part Time **Salary**: Competitive Hourly Rate Benefits: Benefits - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts) Customer Assistant - Customer Service...
-
Customer Service Assistant
2 months ago
Belfast, United Kingdom Stena Line Full time**Customer Service Assistant** **Customer Service Assistant** **Do you care deeply, genuinely and passionately about customer support?** The Port Operations Team is made up of customer focused individuals working with all aspects of customer service and we are currently looking for someone to join us in Belfast. Your main task will be to assist with the...
-
Customer Service Assistant
3 months ago
Belfast, United Kingdom Prime Recruitment Services Full timeWe are recruiting for a Customer Service Assistant in the Belfast Area. The rate of pay will be £12.80 per hour. The hours of work are 9am to 5.30pm Monday to Friday. **Your Duties will include**: - Interacting with and assessing customer’s needs in relation to service delivery, delivering information in relation to customer enquiries and resolving...
-
Customer Service Assistant
3 months ago
Belfast, United Kingdom Norse Promotions Full time_**No experience required**_ **Immediate start available in Belfast, Northern Ireland** Are you looking for a role with continual progression and endless travel opportunities? Due to massive expansion, Norse Promotions partnered with Infinite Sales Solutions and is looking for goal-orientated and competitive individuals for a progressive and exciting...
-
Customer Service Assistant
1 month ago
Belfast, United Kingdom Norse Promotions Full time_**No experience required**_ **Immediate start available in Belfast, Northern Ireland** Are you looking for a role with continual progression and endless travel opportunities? Due to massive expansion, Norse Promotions partnered with Infinite Sales Solutions and is looking for goal-orientated and competitive individuals for a progressive and exciting...
-
Customer Service Assistant
1 month ago
Belfast, United Kingdom Norse Promotions Full time_**No experience required**_ **Immediate start available in Belfast, Northern Ireland** Are you looking for a role with continual progression and endless travel opportunities? Due to massive expansion, Norse Promotions partnered with Infinite Sales Solutions and is looking for goal-orientated and competitive individuals for a progressive and exciting...
-
Customer Service Assistant
1 month ago
Belfast, United Kingdom Norse Promotions Full time_**No experience required**_ **Immediate start available in Belfast, Northern Ireland** Are you looking for a role with continual progression and endless travel opportunities? Due to massive expansion, Norse Promotions partnered with Infinite Sales Solutions and is looking for goal-orientated and competitive individuals for a progressive and exciting...
-
Customer Service Assistant
3 months ago
Belfast, United Kingdom Norse Promotions Full time_**No experience required**_ **Immediate start available in Belfast, Northern Ireland** Are you looking for a role with continual progression and endless travel opportunities? Due to massive expansion, Norse Promotions partnered with Infinite Sales Solutions and is looking for goal-orientated and competitive individuals for a progressive and exciting...
-
Customer Service Assistant
3 months ago
Belfast, United Kingdom The Lost City Adventure Golf Full time**The Lost City are recruiting!** ‘Putt’ your outstanding customer service skills into practise with a job at the UK’s leading indoor adventure golf course. We’re looking for a part-time (weekends and occasional evenings) staff member to join the team and be part of our exciting business. Duties and responsibilities include (but are not limited...
-
Customer Service Assistant
3 months ago
Belfast, United Kingdom The Lost City Adventure Golf Full time**The Lost City are recruiting!** ‘Putt’ your outstanding customer service skills into practise with a job at the UK’s leading indoor adventure golf course. We’re looking for a full time staff member to join the team and be part of our exciting business. Duties and responsibilities include (but are not limited to): - Delivering first class...
-
Customer Service Assistant
3 months ago
Belfast, United Kingdom BM Stores Full time**B&M Retail are currently recruiting for Customer Service Assistants to join our team in **Westwood Retail Park, Belfast.** **These are temporary, **part-time positions** with 12 **hours a week **guaranteed**.** We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer...