Customer Service Representative

5 months ago


Belfast, United Kingdom Twist Promotions Full time

**Responsibilities**:

- Assist customers with product inquiries, orders, and issue resolution
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers when appropriate
- Analyse customer interactions to improve service quality
- Maintain a high level of phone etiquette at all times

**Requirements**:

- Strong communication skills with the ability to interact effectively with customers
- Prior experience in customer service or a related field is advantageous
- Excellent data entry skills with high accuracy levels
- Ability to upsell products or services effectively
- Multilingual capabilities are a plus

Join our team as a Customer Service Representative and be part of a dynamic and customer-focused environment where your language skills and customer service expertise will shine.

Pay: £24,213.00-£27,693.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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