Customer Service Representative
5 months ago
**Responsibilities**:
- Assist customers with product inquiries, orders, and issue resolution
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers when appropriate
- Analyse customer interactions to improve service quality
- Maintain a high level of phone etiquette at all times
**Requirements**:
- Strong communication skills with the ability to interact effectively with customers
- Prior experience in customer service or a related field is advantageous
- Excellent data entry skills with high accuracy levels
- Ability to upsell products or services effectively
- Multilingual capabilities are a plus
Join our team as a Customer Service Representative and be part of a dynamic and customer-focused environment where your language skills and customer service expertise will shine.
Pay: £24,213.00-£27,693.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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