Reservations & Administration Assistant

6 months ago


Harrogate, United Kingdom Mama Doreen's Emporium Full time

Responsibilities:

- Provide exceptional customer service and guest relations
- Answer incoming phone calls and direct them to the appropriate department or individual
- Assist with sales inquiries and provide product information to customers
- Process sales orders and handle payment transactions
- Maintain accurate records of customer interactions and transactions
- Collaborate with the sales team to achieve sales targets
- Assist in preparing sales reports and presentations

**Experience**:

- Previous experience in a customer service or sales role is preferred
- Strong communication skills, both verbal and written
- Proficient in using phone systems and other office equipment
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Basic knowledge of sales techniques and strategies

If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you. Join our team as a Reservations & Sales Assistant and contribute to our success in delivering exceptional products and services to our valued customers.

**Job Types**: Full-time, Permanent

**Salary**: £10.00-£11.50 per hour

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person



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