Administrative Assistant

2 weeks ago


Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

This is an administrative role within a busy Cardio-respiratory department. Your duties will include meeting and greeting patients on arrival, dealing with telephone enquiries, Booking and maintenance of physiologist led services, coding of activity, timely distribution of results, filing and case note management, plus any other administrative skills required to ensure the smooth running of the service.
- Organise the office efficiently in a complex, changing environment.
- Coding to maintain income.
- Manage multiple tasks, a number of which are non-routine, ensuring that timeframes are met.
- Prioritise and organise own workload; making decisions and initiating action where necessary, ensuring the smooth running of the department/team through shared knowledge.
- Ensure that the results of tests and investigations for patients are received; shown to medical staff and all relevant ongoing arrangements are carried out.
- Using own initiative ensure that results which require immediate action are presented to the Consultant or other senior member of the Medical Team\Multi-Disciplinary Team (MDT) in a timely manner.
- Using the in-house patient data tracking system ensure that all patient case notes passing through the department are booked in and out appropriately.
- Monitor and manage, as appropriate, outpatient clinic and operating lists to ensure they are booked and adjusted maintaining correct Doctor\Patient ratio liaising with the Management Team as appropriate. This should be done by analysing Medical Staff Rotas, Consultants diaries and the clinical priorities of patients.
- Booking and managing outpatient clinics and/or cath lab lists, booked/planned admissions applicable to speciality, liaising with the Admissions Office ensuring efficient utilisation of theatre time/bed capacity. Being responsive to changing circumstances

At Harrogate and District NHS Foundation Trust we provide 'outstanding' care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.

Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.

North Yorkshire and York is an area of outstanding natural beauty with a varied landscape of moors, dales and a spectacular coastline, quaint villages, historic market towns and cities.

Please have a look at the attached Job Description for further information.



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