CRM (Power Platform) Administrator

2 days ago

Gateshead, United Kingdom Aspire Technology Solutions Full time

**About Aspire**

At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers UK. It is an exciting time to join us on our journey as we grow and expand
- Our mission: To deliver technology like no other_

**About the role**

The CRM (Power Platform) Administrator will be responsible for the day to day Dynamics 365 implementation, including the training and supporting of end users. They will design, build and test changes to MS Dynamics 365 in line with the business requirements.

They will engage with the development team and the wider business to support continuous improvement in corporate reporting, including building and enhancing reports built in Microsoft Power BI. They will also utilize Microsoft Power Automate to integrate data from other systems across the organisation.

**You will suit the role if you have**
- _Experience administering Dynamics 365 CRM systems:_
- Experience implementing changes to CRM front-end through configuration and customization
- Data quality and management skills, to ensure data integrity
- Troubleshooting technical issues with the platform
- Knowledge of how to manage/maintain user permissions, security roles and security teams
- Experience in supporting and training end-users
- _Knowledge and experience in using Dynamics 365 Dataverse APIs, low-code/no-code Power Automate, Power Platform and Power Apps._
- Understanding of relational data models used within Microsoft Dynamics, and experience in building and maintaining corporate reporting within Power Bi.
- Experience in building Power Automate flows to synchronise disparate data sources
- Knowledge and experience with Dataverse APIs
- _Excellent analytical skills and able to analyse complex data sets from multiple sources_
- _High standards of accuracy and precision; operational discipline; ability to deliver against tight deadlines, both working alone and as part of a team._

The CRM Administrator will also be responsible for the Application Support team.

**Certifications required**:
Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate

Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate

Microsoft Certified: Power Platform Functional Consultant Associate

**Our values**

We understand that you might not have all of the qualifications and experiences that we think are key to succeeding in this role. Continuous learning and development is at the heart of everything we do. You can expect full training as part of your onboarding experience, as long as you are passionate about the role, eager to learn and driven to being the best at what you do and live our values.

**Salary**

Competitive

**Benefits**

Here at Aspire we offer a great benefits package and a competitive salary as you would expect from a forward-thinking and people-centric organisation. What sets us apart is our desire to look after our people in the best way we can
- Walk or cycle to work and you'll be eligible for our free uniform laundry service, a locker and 1 additional holiday per year.
Free Parking at several local car parks, each less than a 10 minute walk from the office.
Subsidised Public Transport Aspire for bus, rail or metro travel.
- Health Cash Plan
- Cycle to Work Scheme
- Network Benefits
- Employee Assistance Program
- 25 Days Annual Leave
- Enhanced Maternity, Paternity and Parental Schemes
- Enhanced Pension Scheme
- Tech Purchase Scheme
- Electric Vehicle Salary Sacrifice Scheme
- Employee referral scheme
- New business referral scheme
- Discounted Gym Membership
- Life Assurance and Critical Illness cover

**Location and Working Arrangements**

You will be based at Aspire’s Gateshead Quayside Head Office with travel to customer sites as required.

We offer hybrid working where possible to support work-life balance.

**Hours of Work**

37.5 hours per week, Monday to Friday.

**Equality, Inclusion and Diversity at Aspire**

Aspire is an equal opportunity employer committed to creating a culture that respects and values each other’s differences, that promotes dignity, equality and diversity that encourages individuals to develop their true potential.

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