CRM Executive

6 months ago

Gateshead, United Kingdom Lookers Plc Full time

OTE: GBP £27,000.00/Yr. Overview:
**Location**: Lookers H.O Newcastle (Team Valley Trading Estate, Gateshead)
- hybrid working

**Working hours**: 37.5; Monday
- Friday: 09:00-17:30

**Basic salary**: £27,000

Lear Rice (Divisional Strategy and Communications Manager) is on the hunt for a ‘CRM Executive’ to come and join her team within this hybrid position.

Working alongside our wider Digital and Content Marketing teams, within this role you will play a vital role in managing and maintaining customer relationships, supporting CRM strategies, and also ensuring effective implementation of CRM initiatives.

This newly created position strongly centres around enhancing the overall experience of our customers including managing customer data, facilitating customer communication as well as supporting cross functional collaboration. Do you have what it takes to generate insights to drive informed decision making?

**Responsibilities**:

- **Salesforce Marketing Cloud Management**
- Managing and optimising the utilisation of the Salesforce Marketing Cloud as well as collaborating with internal stakeholders to implement enhancements including LDL, Dataroma, Marketing Cloud and MC CDP
- Conducting regular audits to ensure data accuracy and user adoption
- ** Customer Relationship Management**
- Developing effective CRM strategies and processes to enhance customer engagement, retention, and satisfaction
- Analysing data to identify trends, patterns, and opportunities for improvement
- Utilising CRM tools and analytics to drive personalised marketing campaigns as well as collaborating with wider teams to align efforts with both business goals and objectives
- Verifying the communications’ functionality, appearance, and accuracy before deployment to the customer
- Providing guidance and training to employees on CRM tools, processes as well as best practice
- ** Data Analysis and Reporting**:

- Creating and delivering regular reports and dashboard to core stakeholders to highlight key performance indicators, sales trends, and customer behaviour insights
- Performing data analysis to identify areas of improvement and provide recommendations to optimise sales and marketing strategies
- Monitoring and measuring the effectiveness of CRM initiatives through data-driven metrics

Qualifications:
Having proven experience within Salesforce product management would be fantastic, however not essential However, it is imperative that you’re able to demonstrate strong knowledge of CRM principles, practices, and tools as well as a proficiency in data analysis, reporting and visualisation tools including Dataroma, Excel, Power BI and Tableau. As you can see, excellent analytical skills are key to be able to interpret complex data sets and extract meaningful insights.

To be successful within this role, we’re looking for an individual who can work effectively as part of a team; collaboration and cooperation are imperative Are you also able to establish rapport and strong working relationships with your peers? It is essential that you’re able to take a pro-active approach to your day-to-day work and are eager to grow and develop your skill sets. Projecting both a positive and professional attitude is also key to thriving within this role.

Could you be the ‘CRM Executive’ we’re looking for and are keen develop a career with Lookers?

**About us**:
Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package.

This includes competitive basic salaries plus;
- Enhanced holidays that increase with service
- Eligibility to join one of our car schemes
- Critical illness cover after 2 years and Life Assurance
- Smart Health - free access to support 24 hours a day, 365 days a year
- Enhanced paid maternity, paternity and adoption leave
- For some roles a company car and additional earning potential through commission or bonus

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

  • CRM Data Executive

    6 months ago

    Gateshead, United Kingdom Vertu Motors Full time

    **Vertu Motors, Gateshead** As one of the largest automotive retail groups in the UK, Vertu Motors is proud to represent 30 of the World's most popular vehicle manufacturers with over 190 dealerships nationwide. Our three main brands include Bristol Street Motors, Macklin Motors and Vertu Motors. We are now looking for a CRM Data Executive to join our...

  • CRM Marketing Executive

    6 months ago

    Gateshead, United Kingdom Vertu Motors Full time

    **CRM Marketing Executive, Gateshead** This role will support the CRM Automation Manager to deliver successful customer triggered and customer data driven automated multi-channel journeys that improves customer experience and optimises sales and retention. You’ll be confident with data and technology and enthusiastic about ways in which to improve the...

  • Marketing Executive

    6 months ago

    Gateshead, United Kingdom STEM Recruitment Solutions Full time

    **Marketing Executive** STEM Recruitment Solutions is working on behalf of our client in who are seeking a Marketing Executive to join thier team. This position will be responsible for the development and execution of marketing campaigns, including but not limited to brand awareness, product launches, and customer service. This position will report directly...

  • Sales Executive

    3 months ago

    Gateshead, Gateshead, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Account ExecutiveWe are seeking a skilled Account Executive to manage client relationships, drive revenue growth, and ensure customer satisfaction through excellent service.Key Responsibilities:Manage a portfolio of existing clients, ensuring their needs are met and exceeded.Identify and develop new business opportunities with potential clients, leveraging...

  • Database Administrator

    6 months ago

    Gateshead, United Kingdom Vertu Motors Full time

    **Vertu Motors, Gateshead** Looking to kick start or develop your career in marketing? Want the chance to work on exciting projects with the opportunity to develop and grow your career? We are looking for a CRM Data Executive to join our team. You will be supporting the CRM Data Manager with delivering an effective Customer Relationship Marketing (CRM)...

  • Sales Business Development Executive

    1 week ago

    Gateshead, Gateshead, United Kingdom Getting In Limited Full time

    Job Overview: We are seeking a highly motivated Sales Business Development Executive to join our team at Total Business Group. As a Sales Business Development Executive, you will be responsible for building and maintaining strong relationships with various teams across the business.Salary: We offer a competitive salary of $60,000 per annum, based on your...

  • Digital Marketing Executive

    6 months ago

    Gateshead, United Kingdom Lookers Full time

    Overview Digital Marketing Executive  Gateshead (HYBRID) Lookers is seeking two talented Digital Marketing Executives to join our marketing team in Team Valley. As a leading UK automotive retailer, you'll work with over 30 top vehicle manufacturers, gaining valuable industry experience and reporting to the Digital Team Leader. As a Digital...

  • Internal Sales and Business Development Executive

    3 weeks ago

    Gateshead, Gateshead, United Kingdom Ascendant Lifts Full time

    Job Description:We are seeking an experienced Internal Sales and Business Development Executive to join our team at Ascendant Lifts. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, managing customer relationships, and driving sales growth.Main Responsibilities:Sales and Account Management:...

  • Sales Executive

    3 months ago

    Gateshead, United Kingdom KONE Full time

    Sales Executive (Modernization) Our Northern sales team are looking for a highly motivated and results-driven Salesperson with extensive sales experience (Lift Industry knowledge not required). Has a proven track record of exceeding sales targets and building strong customer relationships. Adept at identifying client needs, presenting tailored solutions,...

  • Lead Generation Executive

    6 months ago

    Gateshead, United Kingdom EcoLogic Partners Full time

    Exciting Opportunity for Lead Generators in Energy Procurement! Join Our Team Today! Are you passionate about the energy industry and skilled at generating high-quality leads? We have the perfect opportunity for you! Our dynamic and innovative company in the field of energy procurement is seeking talented Lead Generators to join our expanding...

  • Event Marketing and Demand Generation Specialist

    4 weeks ago

    Gateshead, Gateshead, United Kingdom Climatetechlist Full time

    Marketing OpportunityClimatetechlist is seeking a highly motivated Event Marketing and Demand Generation Specialist to join our team in Gateshead, England. As a key member of our marketing department, you will be responsible for developing and executing our event marketing and demand generation strategies.Key ResponsibilitiesDevelop and execute event...

  • Global Marketing Strategist

    4 weeks ago

    Gateshead, Gateshead, United Kingdom Climatetechlist Full time

    Company OverviewClimatetechlist is a leading innovator in the climatetech industry, committed to driving positive change through cutting-edge technologies.About the RoleWe are seeking an experienced Global Marketing Strategist to join our team in Gateshead, England. As a key member of our marketing department, you will play a crucial role in developing and...

  • Business Development Executive

    3 months ago

    Gateshead, Gateshead, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Account Manager RoleWe are seeking a skilled Account Manager to drive business growth and foster strong client relationships at beBee Professionals in Gateshead.Key Responsibilities:Develop and maintain strategic relationships with existing clients to ensure customer satisfaction and identify new opportunities for growth.Collaborate with cross-functional...

  • Field Marketing Operations Manager

    4 weeks ago

    Gateshead, Gateshead, United Kingdom Climatetechlist Full time

    About UsClimatetechlist is a pioneering company in the climatetech sector, dedicated to harnessing technology to create a more sustainable future.Job SummaryWe are seeking a skilled Field Marketing Operations Manager to join our team in Gateshead, England. As a key member of our marketing department, you will be responsible for managing and executing our...

  • Elevator Solutions Consultant

    2 months ago

    Gateshead, Gateshead, United Kingdom KONE Full time

    Sales Executive RoleKONE is seeking an experienced Sales Executive to join our Northern sales team.As a Sales Executive, you will be responsible for managing an existing portfolio of small to medium-sized elevator repairs, developing existing and new customer relationships, and proactively engaging with customers to identify aging units and create demand for...

  • Customer Service Representative

    7 months ago

    Gateshead, United Kingdom Smart IT Full time

    **Customer Service Executive | Salary £26,000 | Newcastle Upon Tyne | NE11 0RU** Do you have customer service experience? Looking to elevate your career? Join us as a Customer Service Executive as we celebrate yet another record-breaking year of growth. Embark on an exciting journey with Smart IT, a dynamic and rapidly expanding IT Solutions provider, at...

  • Project Administrator

    6 months ago

    Gateshead, United Kingdom UpNorth Group Ltd Full time

    UpNorth Group Ltd are an award winning, market-leading group of specialist building services based on the Team Valley Trading Estate in Gateshead. We are currently looking for an experienced Administrator to join our fast paced, busy Project team. The role requires a self-motivated, committed individual who has excellent organisation skills, proficient with...

  • Client Relationship Manager

    3 months ago

    Gateshead, Gateshead, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Account Manager Job DescriptionWe are seeking a skilled Account Manager to join our team at beBee Professionals in Gateshead. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving long-term growth.Key Responsibilities:Develop and execute...

  • UK Sales Manager

    2 weeks ago

    Gateshead, United Kingdom CK Group Full time

    CK Group are recruiting for a UK Sales Manager on behalf of a medical diagnostic company to deliver sales revenue growth, foster customer collaborations and relationships to escalate the commercial growth of the company. This role is field based and is a permanent role with Mon-Fri day time working hours with up to 50% travel.    The Role: The role will...

  • Digital Marketing Specialist

    4 weeks ago

    Gateshead, Gateshead, United Kingdom Lookers Full time

    Job DescriptionThis role is a fantastic opportunity for an ambitious and proactive Digital Marketing Executive to join our marketing team in Team Valley.We are looking for someone with a strong understanding of digital marketing tools and platforms, including Google Analytics, Google Ads Manager, email campaign software, and Web CMS.Main...