People Administrator

6 months ago


Gateshead, United Kingdom Northern Gas and Power Full time

_Salary of up to £23,400_

**Hi, we're Northern Gas and Power**

Northern Gas and Power (a subsidiary of Global Procurement Group) is an international energy procurement specialist and is the largest energy consultancy in Europe. We guide businesses of all sizes ranging from SMEs to global organisations in purchasing their energy contracts.

We set up comprehensive strategies for organisations to procure their energy contracts; negotiate contracts with energy suppliers; introduce and operate risk management frameworks; collect, check, and analyse invoices; and calculate organisations’ GHG emissions and carbon footprints.

Our consultancy is supported by our unique ClearVUE platform that brings together and visualises information from a global energy portfolio down to the last detail - helping our clients work towards their Net Zero goals and ensuring compliance with climate-related legislation.

Join our global family, with modern and vibrant offices in the UK, France, Malta, India, and Italy. Be part of a team that’s leading the way in energy consultancy and helping businesses make informed decisions about their energy consumption.

**The opportunity**

As our People Administrator, you'll be responsible for handling administrative tasks and supporting employees throughout their entire life cycle with the company. This includes maintaining employee records, issuing documentation, logging and monitoring absences, taking notes, and generating data and management information (MI) reports.

**What exactly will you do?**
- Address employee enquiries and provide general HR support, in a timely manner and in line with any set SLAs.
- Maintain accurate and up-to-date employee reports, including personal information, employment contracts and any changes in employee status.
- Update HR systems and reports to ensure data accuracy and accessibility.
- Conduct regular audits to ensure the information we hold on record is accurate and aligns with other departments.
- Generate reports and provide HR-related data and metrics as required.
- Assist in the recruitment and onboarding process, including pre-employment checks and preparing offer letters and contracts.
- Prepare and issue documentation for the employee’s full life cycle - including, probation completions, flexible working requests, change to contracts, absence management, formal meeting outcomes, maternity/paternity leave, offboarding and updating these changes on our HR system.
- Monitor and log employee absence via the absence line, raise and action triggers, and conduct return to work meetings.
- Provide support with notetaking in formal meetings, ensuring accuracy and discussing the case with the investigating officer.
- Support with ER issues and escalate to relevant Business Partner, where appropriate
- Collaborate with the wider People Team to support recruitment, training, development, and colleague engagement.
- Analyse a wide range of employee data and provide recommendations to management.
- Support exit interviews, identify trends using data, and prepare monthly reports.
- Ensure all HR policies are in line with employment law and provide advice and guidance to managers, and employees.
- Stay updated on employment law changes, HR developments, and best practices.
- Contribute to and own a range of HR projects and initiatives across the employee life cycle.
- Support the ongoing development of the HR system to maintain data integrity and accuracy.
- Maintain confidentiality and handle sensitive employee information with discretion.
- Ensure compliance with all company policies and procedures.
- Perform any other ad-hoc duties deemed appropriate for the role.

**What we’re looking for**
- Experience in an administrative role.
- Proficiency in Microsoft Office, including Excel and PowerPoint.
- Commitment to own self-development
- Ability to work under pressure in a fast-paced environment and adapt to changing priorities to tight deadlines, while maintaining a positive attitude
- Strong multitasking ability with a can-do and follow-through attitude.
- Self-motivated with the ability to work independently and as part of a team.
- Flexibility and a strong desire to succeed, with proactive problem-solving skills.
- Excellent attention to detail and practical, logical thinking.
- Excellent organisational and time management skills
- Strong interpersonal and communication skills, both written and verbal.
- Ability to handle sensitive and confidential information with discretion.

**Bonus points**
- Proven experience in an HR role
- Experience working with HR databases (People HR)
- Minimum CIPD Level 3 Diploma or equivalent experience
- Business Administration qualification

**What’s in it for you?**
- **Industry-leading compensation package**: Negotiable base salary of up to £23,400
- **Rapidly growing user base**: Work directly with some of the UK’s largest, fastest growing, and most innovative companies.
- **Learn from industry-leading expert



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