Reservations & Ticketing Officer

3 weeks ago


London, United Kingdom VIETNAM AIRLINES, UK BRANCH Full time

Job description

Job title**:Reservations & Ticketing Officer**

Annual salary**:£26,000.00 (full time) + Commensurate to experience**

Vietnam Airlines is the national flag carrier of Vietnam and has spearheaded Vietnam’s aviation market - one of the fastest-growing domestic markets in the world - throughout 20 years of development at a double-digit annual growth rate. Positioning itself as a modern carrier with an internationally recognisable brand characterised by Vietnamese traditional culture, Vietnam Airlines aims to achieve 5-star status and become a major airline in Asia.

Job description
- Handling ticketing and reservation for FIT, Group bookings
- Handle flight irregularity, flight management, Q check
- Handle SC to agents and passengers
- Increase communication between Vietnam Airlines and passengers, T/O
- Follow up/ facilitate Reservation & Ticketing’s activities.
- Lotusmiles development, management
- Handling customers’ claims, requests; making proposals to improve Vietnam Airlines’ services from customers’ feedback.

Requirements / Skills
- Preferably have 3 years working experience in the airline industry.
- Excellent written oral skills in English (_IELTS 7.0 or above_).
- Ability to negotiate and promote at the highest level.
- Be available to travel within the UK and internationally when required.
- IT: MS Office, other software of the airlines (i.e. SABRE, Access GDS etc.).

**Salary**: From £26,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Sales, Reservation & Customer Service Occupations: 3 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person



  • London, Greater London, United Kingdom ABL Recruitment Full time

    Title: Reservation, Ticketing & Sales Support AgentLanguages: English / MandarinLocation: 100% office based - office is based in Central LondonSalary: Up to £27,000Industry: TravelThe companyTo introduce and connect tourism and aviation products to local markets and provide people with a deeper understanding of foreign cultures, destinations and ways on how...

  • Reservations Agent

    2 weeks ago


    London, United Kingdom Reservations Full time

    Join the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a **Reservations Agent** at the Royal Lancaster London. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations. Some of our...

  • Reservations Agent

    2 weeks ago


    London, United Kingdom Reservations Full time

    **#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as a **Reservations Agent.** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...

  • Reservation Agent

    3 weeks ago


    London, United Kingdom Reservations Full time

    **#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as a **Reservations Agent.** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...

  • Reservation Agent

    3 weeks ago


    London, United Kingdom Reservations Full time

    **#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as a **Reservations Agent.** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...


  • London, United Kingdom WAKANOW Full time

    ObjectiveThe Ticketing and Reservation Officer is responsible for planning and making reservations for Wakanow customers.ResponsibilitiesAssisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Checking the availability of accommodation...


  • London, Greater London, United Kingdom WAKANOW Full time

    Job DescriptionObjectiveThe Ticketing and Reservation Officer is responsible for planning and making reservations for Wakanow customers.ResponsibilitiesAssisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Checking the availability...


  • London, United Kingdom First Call Contract Services Ltd Full time

    Are you looking for a new permanent career in the UK’s busiest airport? First Call Aviation are recruiting for a Reservation and Ticketing Agent to work at Heathrow Airport. As a Reservation and Ticketing Agent you will play a vital role in providing passengers with support at the airport with: - Reservations and Ticketing Issuance, Payments for...


  • London, United Kingdom WAKANOW Full time

    Job DescriptionObjectiveThe Ticketing and Reservation Officer is responsible for planning and making reservations for Wakanow customers.ResponsibilitiesAssisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Checking the availability...

  • Passenger Reservation

    2 weeks ago


    London, United Kingdom Asiana Airlines London Office Full time

    Our client **Asiana Airline London Branch** is recruiting an **Passenger Reservation & ticketing Officer **to join their business in the UK. ** Location**:First Floor Rear, Alliance House, 12 Caxton Street ,London SW1H 0QS --------------------------------------------------------------------------------------- - **1. PURPOSE OF THE JOB** - Occupational...


  • London, United Kingdom Haymarket Hotel - Reservations Full time

    Firmdale Hotels is renowned for its luxurious boutique properties in prime locations across London and New York. Each of our hotels is uniquely designed, offering a vibrant and welcoming atmosphere that combines the best of modern comfort and classic style. We are dedicated to delivering exceptional experiences for our guests, with a commitment to quality,...


  • London, United Kingdom Wakanow.com UK Ltd Full time

    Job Summary: **Responsibilities**: - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation on the customers’ desired travel dates. - Helping plan travel itineraries by suggesting...


  • London, United Kingdom ABL Recruitment Full time

    **Title**: Reservation, Ticketing & Sales Support Agent **Languages**: English / Mandarin **Location**: 100% office based - office is based in Central London **Salary**: Up to £27,000 **Industry**: Travel **The company** To introduce and connect tourism and aviation products to local markets and provide people with a deeper understanding of foreign...


  • London, United Kingdom Trinity Resource Solutions Full time

    Our growing client are based in Heathrow Airport and looking for a Reservation & Ticketing Agent to join them on a permanent basis. So if you're looking for an exciting career at Heathrow - then please apply! **Responsibilities** - Handle and fulfil reservation and ticketing requests for travel, including booking, payment collection and ticket issuance. -...

  • Reservations Agent

    3 days ago


    London, United Kingdom Ham Yard Hotel - Reservations Full time

    Are you passionate about delivering exceptional customer service in a dynamic environment? Firmdale Hotels presents an exciting opportunity to become a pivotal part of our team as a Reservations Agent at Ham Yard Hotel. At Firmdale Hotels, we pride ourselves on creating extraordinary experiences for our guests, and our Reservations Agents play a crucial...

  • Reservations Agent

    1 week ago


    London, United Kingdom Knightsbridge Hotel - Reservations Full time

    Join our dynamic team at Firmdale Hotels' prestigious Knightsbridge location! We are currently seeking a vibrant and dedicated Reservations Agent to enrich our guests' experiences with unparalleled service and warmth. At Firmdale Hotels, we pride ourselves on delivering exceptional hospitality experiences in unique and luxurious settings. With a commitment...


  • London, United Kingdom WAKANOW Full time

    ObjectiveTheTicketing and Reservation Officer is responsible for planning andmaking reservations for Wakanowcustomers.ResponsibilitiesAssistingand advising customers who may be choosing from a variety of traveloptions.Makingreservations for customers based on their various requirements andbudgetaryallowances.Checkingthe availability of accommodation on the...

  • Reservations Agent

    3 weeks ago


    London, United Kingdom D&D London Reservations Full time

    **The Role**:Reservations Agent **The Restaurant**:This is a Head Office role **The Location**:Farringdon **The Salary**:Competitive, discussed at Interview **Why work for us**: - Top rate industry leading pay - Discount in all of our restaurants - 40% off all day, every day - Exclusive discounts and cashback options at a range of retailers and cinema...

  • Reservations Agent

    4 weeks ago


    London, United Kingdom D&D London Reservations Full time

    **The Role**:Reservations Agent **The Restaurant**:This is a Head Office role **The Location**:Farringdon **The Salary**:Competitive, discussed at Interview **Why work for us**: - Top rate industry leading pay - Discount in all of our restaurants - 40% off all day, every day - Exclusive discounts and cashback options at a range of retailers and cinema...


  • London, United Kingdom C&M Travel Recruitment Full time

    **Airline Reservations agent**: - Required for this expanding airline based in West London. They are looking for an experience airline reservations agent with Amadeus knowledge to work in the office 4 days a week and 1 day from home. Salary around£26,000 plus benefits **Airline reservations agents duties** - Taking reservations calls from both direct...