Ticketing and Reservation Agent

7 days ago


London, Greater London, United Kingdom WAKANOW Full time
Job Description
Objective
The Ticketing and Reservation Officer is responsible for planning and making reservations for Wakanow customers.

Responsibilities
  • Assisting and advising customers who may be choosing from a variety of travel options.
  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Checking the availability of accommodation on the customers' desired travel dates.
  • Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
  • Sorting out any issues that may arise with bookings or reservations
  • Providing support to customers who have already made travel purchase by confirming, changing or canceling the reservations
  • Notifying passengers about involuntary flight reschedule or cancellation
  • Selling add-on travel products, such as hotels, travel insurance etc.
  • Informing clients of essential travel information, such as travel times, transportation connections, and medical and visa requirement.


Requirements
  • Minimum 3 years of experience in the Ticketing and Reservation role.
  • Demonstrated experience in the use of Amadeus and other GDS platform
  • A deep knowledge of the aviation industry and ticketing rules.
  • Outstanding interpersonal and communication skills, both verbal and written.


Requirements
Ø BSc/BA in business administration, sales, tourism or relevant field Ø Proven working experience as a business development manager, sales executive or a relevant role Ø Proven sales track record Ø Experience in customer support is a plus Ø Proficiency in MS Office and CRM software (e.g. Salesforce) Ø Proficiency in English Ø Market knowledge Ø Communication and negotiation skills Ø Ability to build rapport Ø Time management and planning skills

  • London, Greater London, United Kingdom ABL Recruitment Full time

    Title: Reservation, Ticketing & Sales Support AgentLanguages: English / MandarinLocation: 100% office based - office is based in Central LondonSalary: Up to £27,000Industry: TravelThe companyTo introduce and connect tourism and aviation products to local markets and provide people with a deeper understanding of foreign cultures, destinations and ways on how...


  • London, Greater London, United Kingdom Qatar Airways Full time

    We are pleased to announce an incredibly exciting opportunity to join our ground services team in London as Senior Reservations and Ticketing Agent. A Senior Reservations and Ticketing agent will be making and confirming reservations for passengers, selling tickets for the airlines. Serve customers professionally through telephone or in person in order to...


  • London, Greater London, United Kingdom Travel Trade Recruitment Full time £35,000

    A fantastic role for a European Airline , they are looking for an experienced Amadeus Ticketing Agent. Based in there London head office in Central London. Must be fully proficient on Amadeus , and have at least 3 years experience working in the travel industry either working for an airline or travel company.

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Royal Lancaster Hotel Full time

    Reservations Agent - LondonJoin the team that Always Cares Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Reservations Agent at the Royal Lancaster London. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Belmond Full time

    At The Cadogan, we are looking for a passionate and dedicated Reservations Agent to ensure all hotel reservations are being looked after and to be responsible for providing an efficient and professional service to all our guests.Responsibilities: To assist with the smooth organisation and administration of the reservations office. To assist with answering...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Sea Containers London Full time

    Reservations Agent - Sea Containers LondonA Lifestyle Riverside Hotel on London's South Bank. With a design reminiscent of a 1920s transatlantic cruise liner, award-winning food and drink outlets and an electric energy, Sea Containers London is the remarkable South Bank hotel. It's a destination where glamour meets brutalism - and it's your London anchor on...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Chateau Denmark Full time

    We are looking for a Reservation Agent to join our team at Chateau Denmark, a Luxury boutique hotel in central London. Inspired by the birthplace of the British music scene, we embrace Denmark Street's creativity and spirit. Chateau Denmark's 55 rooms and apartments offer a unique blend of escapism and rebellion, showcasing exceptional craftsmanship and...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Clermont Hotel Group Full time

    Reservations Agent:Contract Type - Permanent 30 hours per weekEmployment Type Full TimeOur Support Office a modern office located close to Old Street and Barbican in central London. This friendly open plan office houses several of the key support functions including Sales, Human Resources, Marketing and Central Revenue. Conveniently located with great...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Sofitel London Heathrow Full time

    Reservations Agent - Sofitel London Heathrow The Sofitel London Heathrow is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. Reservations Agent Competitive Plus Great Benefits We treat our team like...


  • London, Greater London, United Kingdom The Landmark Hotel Full time

    Room Reservation Agent - London The Landmark London is looking for you to be our Room Reservation AgentDo you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as an Room Reservation Agent at The Landmark London.We are located opposite Marylebone train and tube station and a short walk from...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom The Botree Full time

    Reservations Agent - LondonWe are currently seeking a Reservations Agent to join the Revenue Team at The BoTree Hotel. As a key member of the Revenue Team, you will implement proactive selling strategies and management procedures to optimise hotel revenues.The duties of our Reservations Agent include:Proactively selling to enhance revenue and guest...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Sofitel London Heathrow Full time

    Join our team as a Reservations Agent at Sofitel London Heathrow We believe in fostering a supportive work environment, where our team is valued like family and our guests are treated like royalty Sofitel London Heathrow, located next to Terminal 5 of Heathrow Airport, is a luxurious retreat offering top-notch amenities tailored for the modern traveler,...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Zuma - London Full time

    Restaurant Reservation AgentWe are currently recruiting for an experienced Reservations Agent to join the Zuma family at the Support Office in Central London on a full time or part time, evenings/weekend basis. Previous experience within a similarly high end, high volume hospitality environment in London An excellent command of English, both spoken and...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Covent Garden Hotel Full time

    Reservations Agent - LondonAt Firmdale Hotels, we pride ourselves on our collection of unique, award-winning hotels located in the heart of London and New York. Our hotels are known for their vibrant, stylish interiors and exceptional service. We believe in creating an unforgettable experience for our guests, making every stay special through personalised...


  • London, Greater London, United Kingdom The Dorchester Full time

    We care about your career and are known for having the absolute best people in the industry. When you join us as a Reservations Sales Agent at Alain Ducasse you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Sircle Collection Full time

    Sircle Collection is coming to London in 2024 Opening our first boutique hotel in the UK in Q3 2024, we are looking for a Reservations Agent to join our preopening team and successfully bring our brand to life.The hotel will be located next to Liverpool Street Station, tucked away in Devonshire Square a charming brick courtyard with 81 serene rooms,...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Hana Consulting Full time

    Reservations Agent Arabic Speaker~ London, W1 ~ £35,000 per year inc service chargeHana Consulting is helping an established luxury hotel in Mayfair, Central London recruit for an experienced Reservations AgentReporting to the Reservations Manager, you will be responsible for the accurate, courteous and efficient execution of hotel guests booking, providing...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Millennium Hotel London Knightsbridge Full time

    Join the Team Join the Millennium FamilyIf you want to be part of our 4-star deluxe property at the amazing location of Knightsbridge, don't miss the exciting opportunity we currently have at The Millennium Hotel London Knightsbridge for an enthusiastic Reservations Agent to join our growing reservations team.As Reservations Agent your key responsibilities...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Millennium and Copthorne Hotels Full time

    About usMillennium and Copthorne Hotels is a medium business in London. We are professional, agile, innovative, and our goal is to The Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes' walk to High Street Kensington Underground station, making exploring easy. The hotel offers...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Rosewood Hotel Group Full time

    General Information: Country/Region United Kingdom Province/City London Location Rosewood London Department Others Job Type Fulltime PermanentRoleWe are currently looking for a Reservations Agent to join our team of associates at Rosewood London. Our Reservations Agents are appointed to respond to all room reservation requests with the aim of converting each...