Senior Reservations and Ticketing Agent- London

1 week ago


London, Greater London, United Kingdom Qatar Airways Full time

We are pleased to announce an incredibly exciting opportunity to join our ground services team in London as Senior Reservations and Ticketing Agent.


  • A Senior Reservations and Ticketing agent will be making and confirming reservations for passengers, selling tickets for the airlines.
  • Serve customers professionally through telephone or in person in order to achieve customer satisfaction, generate revenue, and take all possible measures to avoid loss of revenue.
  • Assists passengers requiring special assistance to board or depart.
  • Issue tickets and PTA's, quoting correct fares and tariffs to ensure maximum customer satisfaction whilst minimizing complaints on a daily basis.
  • Perform a detailed daily flight firming check to maximize flight utilization and reduce "noshows" on a daily basis.
  • Assist mishandled passengers such as NOREC and DNBs to minimize passenger complaints on a daily basis.
  • Assist in controlling cashflow to ensure that the daily sales report is closed on time on a daily basis.
  • Initiate and promote QR product and services to generate additional revenue at each opportunity on a daily basis

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.

You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.

You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what's never been done before.

Qualifications:

  • Relevant College or University qualification
  • 3 years of job related experience
  • Excellent communication skills with fluency in English language.
  • Through knowledge of special rates / offers / promotions.
  • Proven ability to manage room sales with due regard to the Revenue.
  • Ability to adhere to Management Policy and target sales mix to achieve maximum room revenue, ensuring every opportunity to sell is taken.
  • High potential individual willing to be trained / learned.
  • Demonstrates Quality Consciousness.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story.

A story of spectacular growth and determination.


Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.


_You must have the legal rights to live and work in London to be considered for this role._
**How to apply
  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Sea Containers London Full time

    Reservations Agent - Sea Containers LondonA Lifestyle Riverside Hotel on London's South Bank. With a design reminiscent of a 1920s transatlantic cruise liner, award-winning food and drink outlets and an electric energy, Sea Containers London is the remarkable South Bank hotel. It's a destination where glamour meets brutalism - and it's your London anchor on...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Haymarket Hotel - Reservations Full time

    We have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Haymarket Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Number Sixteen - Reservations Full time

    We have an exciting opportunity for a part time Reservations Agent (16 h to 24 h per week ) to join our highly successful team here at our Number Sixteen Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will...

  • Reservation Agent

    1 week ago


    London, Greater London, United Kingdom Haymarket Hotel - Reservations Full time

    We have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Haymarket Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...


  • London, Greater London, United Kingdom ABL Recruitment Full time

    Title: Reservation, Ticketing & Sales Support AgentLanguages: English / MandarinLocation: 100% office based - office is based in Central LondonSalary: Up to £27,000Industry: TravelThe companyTo introduce and connect tourism and aviation products to local markets and provide people with a deeper understanding of foreign cultures, destinations and ways on how...

  • Agent

    1 week ago


    London, Greater London, United Kingdom Reservations Full time

    #Join Our HappinessAre you the type of person who gets out of bed on the right side daily? If so, we'd like you to come and join our happiness as a Reservations Agent.Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it's our people that deliver it with their fun and caring attitude. We are always on the lookout for...

  • Reservation Agent

    1 week ago


    London, Greater London, United Kingdom Support Office Reservations Full time

    As Reservation Agent, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone.This role is located in London's Fitzrovia, our central hub, sees a collection of diverse expertise...

  • Reservations Agent

    7 days ago


    London, Greater London, United Kingdom Zuma - London Full time

    Restaurant Reservation AgentWe are currently recruiting for an experienced Reservations Agent to join the Zuma family at the Support Office in Central London on a full time or part time, evenings/weekend basis. Previous experience within a similarly high end, high volume hospitality environment in London An excellent command of English, both spoken and...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Sofitel London Heathrow Full time

    Reservations Agent - Sofitel London Heathrow The Sofitel London Heathrow is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. Reservations Agent Competitive Plus Great Benefits We treat our team like...

  • Reservation Agent

    1 week ago


    London, Greater London, United Kingdom Ham Yard Hotel - Reservations Full time

    We have an exciting opportunity for a Reservations Agent to join our highly successful team here at our goregous Ham Yard Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Sofitel London Heathrow Full time

    Join our team as a Reservations Agent at Sofitel London Heathrow We believe in fostering a supportive work environment, where our team is valued like family and our guests are treated like royalty Sofitel London Heathrow, located next to Terminal 5 of Heathrow Airport, is a luxurious retreat offering top-notch amenities tailored for the modern traveler,...


  • London, Greater London, United Kingdom Travel Trade Recruitment Full time £35,000

    A fantastic role for a European Airline , they are looking for an experienced Amadeus Ticketing Agent. Based in there London head office in Central London. Must be fully proficient on Amadeus , and have at least 3 years experience working in the travel industry either working for an airline or travel company.


  • London, Greater London, United Kingdom Sea Containers London Full time

    A lifestyle Hotel based on London's eccentric South Bank. With 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames. Located in a prominent position on Shoreditch High Street, One Hundred Shoreditch has 258...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom InterContinental London - The O2 Full time

    We treat our team like family and our guest like royaltyAt the InterContinental London - The O2, we are passionate about exploration and discovery.Located on London's vibrant Greenwich Peninsula, InterContinental London - The O2 is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river Thames and Canary...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Millennium Hotel London Knightsbridge Full time

    Join the Team Join the Millennium FamilyIf you want to be part of our 4-star deluxe property at the amazing location of Knightsbridge, don't miss the exciting opportunity we currently have at The Millennium Hotel London Knightsbridge for an enthusiastic Reservations Agent to join our growing reservations team.As Reservations Agent your key responsibilities...

  • Reservations Agent

    7 days ago


    London, Greater London, United Kingdom The Langham London Full time

    Reservations Agent:Reservations:The Langham, London; Europe's first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Reservations Agent to join our Reservations team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.In the role of Reservations Agent, your key focus will be...


  • London, Greater London, United Kingdom WAKANOW Full time

    Job DescriptionObjectiveThe Ticketing and Reservation Officer is responsible for planning and making reservations for Wakanow customers.ResponsibilitiesAssisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Checking the availability...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom Royal Lancaster Hotel Full time

    Reservations Agent - LondonJoin the team that Always Cares Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Reservations Agent at the Royal Lancaster London. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch...

  • Reservations Agent

    1 week ago


    London, Greater London, United Kingdom The Stafford London Full time

    We are currently looking for an experienced Reservations Agent to join our team at The Stafford London Hotel.**_About The Stafford London_**Situated just off Piccadilly, in the heart of historic St James's, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its...


  • London, Greater London, United Kingdom The Ritz London Full time

    THE RITZ LONDON OVERVIEWLocated between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and...