1st/2nd Line Support Analyst

2 weeks ago


Cambridge, United Kingdom The One Group Full time

**1st / 2nd Line IT Support**

**Cambridge**

**£27k**

Working in the education sector, this role would suit someone with strong 1st line experience who is wanting to progress their career, learn new skills and take on more responsibility. Or someone who is currently in a 1st/2nd line position is looking fora new challenge. With free onsite parking, 25 days annual leave increasing with long service, dental cover, subsidised canteen and a Techscheme this is a fantastic position for someone with previous IT support experience who is looking for a new challenge

With this position there is progression opportunities available, and they will invest in you to ensure your skillset increases and get you involved in project work as well as the BAU support

**The Role**:

- 1st and 2nd line IT Support
- Desktop Support
- Building PC's and laptops
- Working through tickets on the ticketing system, resolving or escalating where suitable

**Requirements**:

- Happy to travel to Cambridge 5 days a week
- Previous experience in an IT Support position
- Office 365, Windows and Active directory experience
- Full right to work in the UK without restrictions

Please contact Andy Clarke at The One Group for more information and a full job specification



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