1st Line Support Engineer

2 months ago


Cambridge, United Kingdom Understanding Recruitment Full time

**1st Line Support Engineer**

An exciting new opportunity has arisen for an experienced 1st Line Support Engineer with ticketing system experience to join a global consultancy, based at their offices in Cambridge with the hybrid agreement of 3 days in office. As the 1st Line SupportEngineer, you will be providing IT support to 750 UK employees using a variety of technologies such as Windows and Office 365. The successful applicant will have experience setting up laptops and printers, troubleshooting issues, installing software, and workingon ticketing systems.

This is a brilliant opportunity for a 1st Line Support Engineer to join a global organisation and provide IT Support in a busy environment to many employees across the UK, learning the skills and knowledge to develop their career.

**Skills required for the 1st Line Support Engineer Position**:

- Excellent knowledge of Windows 10 and Office 365
- A brilliant communicator and the ability to work with various stakeholders
- Previous ticketing system experience
- Great knowledge of Android and IOS support systems
- Excellent Trouble shooting skills

**1st Line Support / 1st Line Support Engineer / First Line Support / Office 365 / IOS / Android**

**Salary**: £25,000 - £30,000

**Location**:Cambridge, Cambridgeshire (Hybrid working - 3 days in office)**
**Understanding Recruitment is acting as an employment agency for this vacancy.



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