Desktop Support Engineer/2nd Line Engineer

2 weeks ago


Cambridge, United Kingdom EW Recruitment Limited Full time

**Job title**: Desktop Support Engineer

**Salary**: £28,000

**Location**: Stratford Upon Avon(Full Time Office Based)

Our client is looking for a Desktop Support Engineer to join their team and be the first point of contact for all support queries. This will be a mixture of 1st and 2nd Line Support which will also include some Administrative tasks that are listed in thebelow.

**Duties**:

- Be the first point of contact for all support queries
- Resolving tickets raised by end users associated with operating systems
- Performing regular compliance tasks and checks
- Installation of new software and hardware
- Maintenance of desktop images
- User account creation and set up of end user IT equipment
- Ensure regular backups of systems are taken successfully
- Maintaining the IT asset database
- Management and administration of anti-spam and anti-virus systems
- Assist in system upgrades and system maintenance
- Liaise with third party suppliers
- Assist in building and maintaining good relationships between across all departments
- Procuring end user and software support

**Skills**:

- Microsoft Windows operating systems (Windows 10/11)
- Microsoft Active Directory and Azure Active Directory
- Microsoft 365 Administration
- Desktop and laptop hardware troubleshooting
- Wireless networking and VPN
- Supporting software packages
- Network printers
- Data backup and restore processes
- General IT Security concepts



  • Cambridge, United Kingdom Pure Resourcing Solutions Full time

    2nd Line Support Engineer Cambridge or Colchester Salary £32,000 - £38,000 Hybrid (1 or 2 days a week from home) Experience - Knowledge of ERP systems - Experience creating solutions and specification documents - Create business process maps - Provide 1st/2nd line support to internal and remote users - Good knowledge of windows, 0ffice 365 and...


  • Cambridge, Cambridgeshire, United Kingdom Global Technology Solutions Ltd. Full time

    Job Description Location – Cambridge, there will be a requirement to travel to sites all over the UK Hours – shifts patterns of 08:00 to 16:00, 09:00 to 17:00 and 10:00 to 18:00 There's also an overnight on-call shift which the 08:00 to 16:00 shift covers. Phone support only We are seeking an enthusiastic Network Engineer. You will be eager to...


  • Cambridge, Cambridgeshire, United Kingdom Global Technology Solutions Ltd Full time

    Location - Cambridge, there will be a requirement to travel to sites all over the UK Hours - shifts patterns of 08:00 to 16:00, 09:00 to 17:00 and 10:00 to 18:00 There's also an overnight on-call shift which the 08:00 to 16:00 shift covers. Phone support only We are seeking an enthusiastic Network Engineer. You will be eager to develop your network...


  • Cambridge, United Kingdom Ad Warrior Full time

    **IT Infrastructure Engineer** **Job Type**:Full Time, Permanent **Location**:Cambridge **Salary**: £38,691.00 per annum Our client is seeking an accomplished IT Infrastructure Engineer to maintain, support and develop onsite network, server, security, and cloud IT Infrastructure. You will also provide 1st and 2nd line support for IWF users and...

  • IT Support Engineer

    1 week ago


    Cambridge, United Kingdom REED Full time

    **IT SUPPORT ENGINEER // IT SUPPORT // TROUBLESHOOT // MS WINDOWS // LINUX // NETWORKING // CAMBRIDGE // 4 MONTHS // ONSITE // £17.47/hour** **REED Technology are working with a client in Cambridge who require a IT Support Engineer to support their site as well as other sites across Cambridgeshire. The post holder will be working in teams focussing on user...


  • Cambridge, United Kingdom Understanding Recruitment Full time

    **1st Line Support Engineer** An exciting new opportunity has arisen for an experienced 1st Line Support Engineer with ticketing system experience to join a global consultancy, based at their offices in Cambridge with the hybrid agreement of 3 days in office. As the 1st Line SupportEngineer, you will be providing IT support to 750 UK employees using a...


  • Cambridge, Cambridgeshire, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...


  • Cambridge, Cambridgeshire, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • IT Support Engineer

    4 weeks ago


    Cambridge, United Kingdom TEC PARTNERS LIMITED Full time

    **IT Support Engineer** **Cambridge** **£24,000 - £28,000 (Profit Share, Pension, Flexible working, Career development)** Tec Partners are pleased to be working with a global firm. This role will join HQ in Cambridge, a state-of-the-art product development facility. A fantastic opportunity to be part of an established IT department that provide daily...


  • Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    The University Information Services (UIS) provides the University of Cambridge, its Colleges and associated institutions with a very wide and constantly changing range of information technology (IT) related services in support of administration, research, and teaching. The Infrastructure Division of the UIS comprises approximately 100 staff and is...


  • Cambridge, United Kingdom University of Cambridge Full time

    The University Information Services (UIS) provides the University of Cambridge, its Colleges and associated institutions with a very wide and constantly changing range of information technology (IT) related services in support of administration, research, and teaching.  The Infrastructure Division of the UIS comprises approximately 100 staff and is...


  • Cambridge, United Kingdom SLB Full time

    Job Title: Desktop Support Intern  Location: Cambridge, UK. SLB Cambridge Research (SCR) is part of SLB’s global network of research and engineering centres. SCR is a dynamic, multidisciplinary environment with state-of-the-art research and computing facilities. We work on applied research projects in the physical sciences to meet the...


  • Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...


  • Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...


  • Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...


  • Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...


  • Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...


  • Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...


  • Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...


  • Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...