IT Support Engineer

1 month ago


Cambridge, United Kingdom TEC PARTNERS LIMITED Full time

**IT Support Engineer**

**Cambridge**

**£24,000 - £28,000 (Profit Share, Pension, Flexible working, Career development)**

Tec Partners are pleased to be working with a global firm. This role will join HQ in Cambridge, a state-of-the-art product development facility. A fantastic opportunity to be part of an established IT department that provide daily support and maintain thecompanies infrastructure.

**Role responsibilities**
- Managing support tickets
- Provide end-user support (remote & onsite)
- Engage with all levels of seniority across the business
- Onboarding and offboarding of staff members
- Setup configuration of desktops, laptops and conference systems

**Essential requirements**
- Experience working in an IT related role
- Experience supporting Windows users and Office 365
- Strong communication and customer service skills
- Ticket management system experience
- Experience support Apple Macs, mobile iOS, Android (advantageous)



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