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Desktop Support Engineer

4 months ago

Cambridge, United Kingdom VIQU Limited Full time

Desktop Support Engineer required on an initial 12-month contract supporting an end client based in Cambridge.The successful Desktop Support Engineer will be working onsite providing real-time IT support to End Users across the company. Tasked with working across a broad range of technologies and liaising across multiple areas of the business to support incidents, problems and requests. Also responsible for ticket management and escalation, explaining the solutions in technical and nontechnical terms.Technical skills / experience required: Previous experience within a Deskside support roleExcellent troubleshooting skillsAble to identify, log and resolve technical problems with software, hardware and network systemsComfortable providing remote support when neededExposure to ticket management and responseExcellent communication and stakeholder management skillsThis is an immediate requirement with interview slots available this / early next week.To discuss this exciting Desktop Support opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Adam Smith, by exploring the VIQU IT Recruitment website.To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK