Outpatient Desk Coordinator
8 months ago
**About The Role**:
Our team members are adaptable, friendly, polite and caring. They enjoy working as a team with people from different cultures and backgrounds. Do you share these values? Then we could have just the role for you.
If you are looking to be part of an energetic and vibrant organisation that truly makes a difference to people’s lives on a daily basis we would like to hear from you. We are looking for an experienced Administrator to join our team.
As part of the Administration team at Practice Plus Group Hospital, Shepton Mallet you will work proactively to coordinate and ensure that the outpatient clinics run smoothly and report any issues to the Outpatient Manager Ewa. You will coordinate the patient’s pathway in the department, liaising with nursing staff, updating patient details, requesting patient transport and recording the outcome of all outpatient appointments.
**About You**: You will have experience of dealing with customers face to face and over the phone in healthcare or another service sector, and have excellent communication and interpersonal skills. Your ability to deal with difficult situations calmly is also important in this role. Your customer focused approach, willingness to learn new skills and motivation to provide a high quality service are just as important however.
**About Us**:
Everything we do is focused on providing a high standard of safe and effective patient care. When you’re part of the Practice Plus Group team, you don’t just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. If you want to move up the ladder, we’ll support you. If you just want to stay in your role, that’s fine too. We’ll help you be the best you can be.
We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance - so we always try to be flexible, helping you fit your working life around your home life.
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