Clinic Coordinator
7 months ago
This is an opportunity for an enthusiastic and hard working individual to join the Outpatient Department at Bristol Royal Hospital for Children.
Working as part of a large team in a busy environment, you will draw on your experience and skills to effectively communicate with patients, clinicians and peers to support the effective management of a range of administrative tasks.
Previous experience of being an initial point of contact for patients
Ability to use initiative and manage your own workload
The ability to communicate both via telephone and in writing
Appetite to learn and develop
IT literate. Previous experience using Medway or other patient administration system is desirable
**Communication**:
To support the triaging of referrals
Manage patient communications via telephone & through Trust systems
To be point of contact & liaise with clinical & non-clinical staff via
Escalate queries, capacity problems & general issues
Communicate changes to clinics & appointments to patients
**Patient Care**:
To show a caring & professional approach towards everyone
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
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