Outpatient Clinic Coordinator

4 weeks ago


Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

This is a fantastic opportunity for a hardworking and enthusiastic individual to join the Bristol Dental Hospital Outpatients department in an acute city centre hospital.

Working in a fast-paced environment as part of a large friendly and supportive team, you will draw on your experience and skills to effectively communicate with patients, clinicians and peers to support the effective management of a range of administrative tasks.

For further details please view the job description and person specification.

**Communication**:
To support the triaging of referrals by liaising with key clinical staff

To act as a point of contact for queries from clinical and non-clinical staff

Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate

Communicate changes to clinics and appointments to patients as instructed, often at short notice

**Patient Care**:
To show a caring and professional approach towards patients, relatives and carers. This may require acting with resilience to deal with sometimes distressed patients and relatives in a professional and empathetic manner

**Organising and Planning**:
Implement the policy for patients who do not attend (DNA) their appointment

To manage and monitor all outstanding appointment requests through the Trust’s Patient Administration System (PAS) and escalate any issues immediately to your manager

Ensure clinic lists are effectively utilised in discussion with the appropriate clinician and manager, and rebook any cancelled appointment slots

Attend appropriate meetings as required by the role’s line manage

For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.


  • Clinic Coordinator

    1 month ago


    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    This is an opportunity for an enthusiastic and hard working individual to join the Outpatient Department at Bristol Royal Hospital for Children. Working as part of a large team in a busy environment, you will draw on your experience and skills to effectively communicate with patients, clinicians and peers to support the effective management of a range of...


  • Bristol, United Kingdom Practice Plus Group Full time

    **About The Role**: **Outpatient Desk Coordinator - 15 hours** **(Outpatient Clinic Coordinator)** **_ Striving to find new ways to improve each and every Patients experience_** If you are an experienced Administrator with a customer focused approach then we could have just the role for you. We are looking for Outpatient Desk Coordinator to join our...

  • Clinic Co-ordinator

    1 month ago


    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    The Outpatient Co-ordinator role is an essential element of the Administration Team working at the Bristol Eye Hospital. The Outpatient Co-ordinator team are office based managing the clinics and speaking with patients over the phone. Time management and workload priority is essential to the role. If you are enthusiastic, enjoy working in a busy team, can...


  • Bristol, United Kingdom Practice Plus Group Full time

    **About The Role**: **Outpatient Desk Coordinator** **Find new ways to improve Patient experience** If you an experienced Administrator with a customer focused approach then we could have just the role for you. We are looking for a part time Administrator to join our welcoming and diverse Administration team based at our Practice Plus hospital, Emersons...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    We have an exciting opportunity within the Trauma and Orthopaedic Department at the Bristol Royal Infirmary. We are looking an experienced, enthusiastic and dedicated individual to provide effective and efficient clinic coordination support for the department. The post holder will have a range of administration/PA experience, ideally in a hospital...

  • Outpatient Validator

    4 weeks ago


    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    The Outpatient Validator will assist the Sleep unit to deliver high quality, accurate patient data related to Outpatient pathways. The post holder will support every data source available, e.g. Careflow patient administration system (PAS) and patient notes, to clarify and confirm patients’ waiting list status. The post holder will be provided with key...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    This is an opportunity for an enthusiastic, flexible and hard working individual to join the GI Surgery Outpatient Department at St Michael's Hospital, Bristol. Working as part of a small team in a busy environment, you will draw on your experience and skills to effectively communicate with patients, clinicians and peers to support the effective management...

  • Clinic Co-ordinator

    1 month ago


    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    This is an opportuning for a hardworking and enthusiastic individual to join the Ear Nose and Throat (ENT) Outpatients Department in an acute city centre hospital. Working in a fast-paced environment as part of a large team, you will draw on your experience and skills to effectively communicate with patients, clinicians and peers to support the effective...

  • Health Care Assistant

    4 weeks ago


    Bristol, United Kingdom Practice Plus Group Full time

    **About The Role**: **Outpatient Healthcare Assistant** **Find new ways to improve the patient experience** If you are an experienced Healthcare Assistant with a strong understanding of how a Outpatient team operates then we could have just the role for you. We are looking for a Outpatient Healthcare Assistant to join our Outpatient team at our...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    We are expanding our Outpatient Team and we have a Band 3 Fast Track vacancy, within the Dermatology Team, who provides an efficient appointments service for patients attending the Bristol Dermatology Centre. The successful applicants will be working within our Fast Track Coordination Team to ensure all patients have appointments in a timely and efficient...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    The post holder will work within Ultrasound Department St, Michaels Hospital and be responsible for organising a number of Outpatient appointments. This will include the receipt and processing of referrals in accordance with the Patient Access Policy and local Referral to Treatment (RTT) guidance. The role of Outpatient Appointment Co-Ordinator is to serve...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    The post holder will work within Bristol Royal Infirmary and be responsible for organising a number of Outpatient appointments in different modalities. This will include the receipt and processing of referrals in accordance with the Patient Access Policy and local Referral to Treatment (RTT) guidance. The role of Outpatient Appointment/Clerical Officer is...

  • Clinic Co-ordinator

    7 days ago


    Bristol, United Kingdom Practice Plus Group Full time

    **About The Role**: **UNLOCK YOUR BEST WORK LIFE** **+ make a difference for every patient** Due to the increase of treatments and care we give to patients, our professional and established Outpatient Administration department at our Emerson’s Green Hospital, Bristol is growing! We have a need for an additional **Clinic Co-ordinator** to manage and...


  • Bristol, United Kingdom North Bristol NHS Trust Full time

    To provide a high quality and comprehensive Telephone appointments/referrals/admin service for patients contacting North Bristol NHS Trust. Work as part of a team with focus on high quality experience for patients to administrate all aspects of outpatient appointments to the highest standards. Provide a comprehensive call handling service for North Bristol...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    Receptionist Bristol Dental Hospital - Band 2 If you have excellent clerical and communication skills, and a friendly, polite and helpful manner then there is an opportunity for you to join the Bristol Dental Hospital team as a receptionist in our outpatient departments. We are looking for an individual who has the ability to communicate effectively with...


  • Bristol, United Kingdom North Bristol NHS Trust Full time

    Previous applicants need not apply To provide a comprehensive booking service for the Centralised Outpatient Services booking team incorporating; booking of all new patients, management of patients awaiting follow-up, administration associated with clinic management (such as rescheduling due to leave), management of bookings through the eReferrals platform...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    A fantastic opportunity has arisen for a pro-active, self-motivated individual to join a multidisciplinary, specialist service based at University Hospitals Bristol and Weston. We are seeking to fill the exciting role of Service Coordinator for the South West Cleft Service. We are looking for an individual who has excellent communication skills and the...


  • Bristol, United Kingdom Vision Care Clinic Full time

    This is a full-time, onsite role as a Patient Coordinator at Vision Care Clinic, a private ophthalmic practice located in the Clifton area of Bristol. The individual will be responsible for greeting and guiding patients through their visit/s to the clinic. As well as performing some ophthalmic diagnostic tests, and assisting ophthalmologists during eye...

  • Clinic Coordinator

    1 month ago


    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    Band 3 Clinic Coordinator to work within a team at BEH for the booking of patients Main Duties - Booking patients and monitoring doctors clinic - Organisation of doctors clinics to open and close for Annual eave and ED cover in accordance with availability - Undertake telephone calls/queries and booking of appointments as necessary. - To be responsible for...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    The post holder will support the Sister/Modern Matron and multidisciplinary team members in monitoring and maintaining policies, standards of nursing care and staff development, as part of the Outpatient team. The post holder will act as a deputy to the Sister, as well as the lead for the pre-op team. As a Band 6 nurse you should act as a role model, showing...