Patient Care Coordinator

2 weeks ago


Bristol, United Kingdom Vision Care Clinic Full time

This is a full-time, onsite role as a Patient Coordinator at Vision Care Clinic, a private ophthalmic practice located in the Clifton area of Bristol. The individual will be responsible for greeting and guiding patients through their visit/s to the clinic. As well as performing some ophthalmic diagnostic tests, and assisting ophthalmologists during eye exams; training will be given. This role requires excellent communication and inter-personal skills, empathy and exceptional customer service, while managing patients appointments, taking payments and ensuring a smooth and comfortable experience from start to finish.

Beneficial skills
- Experience in customer service, either in a healthcare or optometry environment
- Knowledge of optometric or ophthalmic practice
- An understanding of ophthalmic conditions, procedures, and treatments is a bonus
- Demonstrated experience working in an ophthalmology or optometry practice

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- providing care: 1 year (preferred)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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