Document & Results Management Administrator

3 weeks ago

London, United Kingdom Nexus Health Group Full time

Document & Results Management Administrator

**Job Purpose**:

- To ensure that the flow of documents and results coming in and out of Nexus is maintained to the required standard
- To support Nexus to develop positive and effective working relationships and communication systems between Nexus and stakeholders.
- To ensure patients are informed of any outcomes of their care as directed by the clinical team.

**Main duties**:

- Input patient clinical and or social information from external providers into the practice clinical system, adhering to the practice policies and read codes
- Process all results received adhering to the practice policies and read codesCommunicate with doctors on what action to take for certain medical letters
- Use base knowledge of anatomical and physiological terms to find relevant codesEnter coded information accurately and consistently
- Update patient information held on the practice clinical system as required
- Scan clinical letters, reports, referrals etc. into the system, process scanned documents according to the practice policies and procedures.
- Process screening notifications
- Mammograms & Bowel Screening
- Ensuring correct coding and where appropriate correspondence sent to patient.
- Process administrative queries and request from clinicians and patients.
- Liaise with hospitals as required in regard to discharge, results, clinic letters etc.
- Responsible for the management of the incoming post, ensuring all post is opened, stamped, and distributed to the appropriate team in a timely manner.
- Arrange follow up contact as required adhering to practice policies
- Give patients and clinicians information as required by practice protocol
- Update clinical records wherever necessary and in accordance with practice guidelines.
- Assisting GPs with queries relating to clinical document management
- Assist in producing information for clinical audit as required.

**General duties**:

- Should be aware that job descriptions are not fixed although every effort is made to ensure that the responsibilities reflect what you are being asked to do. However, by the nature of the business that Nexus Health Group undertakes this demands flexibility in order to provide a service to our patients. The job title and description may be amended, and you may be asked to undertake additional duties not specified that may be reasonably required
- May be expected to work at any of the medical practice sites in line with service needs
- To provide cover in the absence of other members of staff including reception.
- Must at all times carry out his/her responsibilities with due regard to the Nexus Health Group Equal Opportunities Policy
- Is expected to participate in the practice performance appraisal scheme and to contribute to their own personal development and the development of any staff they are responsible for including timely completion of mandatory training
- Is expected to follow the Nexus Health Group’s general standards of performance and behaviours.

**Essential**:

- Minimum 3 GCSE grade A -C (or equivalent) to include English Language, or relevant experience
- Background of working in a Health Care setting
- Attention to detail
- Time Management
- Reliable
- Organised and effective time management
- Punctual
- Knowledge of Medical Terminology
- Good working knowledge of IT systems
- Working knowledge of Emis or other medical Database system
- Communication and relationship skills
- Confident and accurate keyboard skills
- Adherence to confidentiality rules
- Self-motivated and pro-active team player with good interpersonal skills.
- Flexible and adaptable.
- Open and honest.
- A ‘can do’ attitude
- Demonstrates ability to be diplomatic and sensitive.
- Professional and positive.
- Self-awareness and personal professional development
- Adhering to Nexus core values
- Accurate spelling

**Desirable**:

- IT proficient
- Emis trained
- Medical Terminology trained
- Experience of working in the NHS and primary care.
- Experience of summarising medical record
- Able to provide support and cross cover at all levels
- Able to develop local networks

**Job Type**: Part-time

**Salary**: £21,763.18 per year

Expected hours: 30 per week

**Benefits**:

- Cycle to work scheme

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 10/04/2024

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