3rd Line Service Desk Engineer

2 weeks ago


Northampton, United Kingdom S-SA Digital Full time

**3 rdLine ServiceDesk Engineer**

**Northampton/ Hybrid working
£35k-£50k

**Skills**:Installation, Migration, Windows Server (2003 - 2102) Active Directory, Windows (7, 8), networks TCP/IP, DNS, Cloud, VMware, VCP, Office 365, Azure, 3rd line, Helpdesk, Support desk, Cisco**

Experience with Routers / Firewalls (Watchguard / Cisco / draytek), Backup software (Backup Exec - Veeam) and Antivrus Software (Sophos - Symantec) would be highly beneficial, along with Office 365. It is essential you have supported at 3rd line level ina busy IT support environment. You will be the final point of escalation on the servicedesk.

Utilising your experience of either onsite IT projects work or working as a Field Engineer, you'll ideally have experience of multiple installations of MS Server 2007/10/12 or SBS 2008 / 11, and providing onsite 3rd line support thereafter including generalMicrosoft, Active Directory, and Ms365, Azure and troubleshooting etc.
We feel that this is a great opportunity for a passionate IT Support Engineer, who has strong communication skills and enjoys being on client site, getting hands on with installations and migrations of the latest IT technology. My client have partnerships withall the leading vendors, therefore opportunities to progress your career and gain industry certifications are definitely there.

**Skills
Installation, Migration, Windows Server, Active Directory, Windows ,networks TCP/IP, DNS, SBS, VMware, VCP, Office 365, Azure, 3rd line, Helpdesk, Support desk, Cisco, Cloud M365


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