Collaborations Registry Officer

4 weeks ago

Buckingham, United Kingdom University of Buckingham Full time

The University of Buckingham has a unique atmosphere, unlike that of any other higher educational institution. Despite being the UK’s smallest university and the only independent university to hold a Royal Charter, Buckingham has staff from over 60 countries, making it a truly distinctive work environment. Whichever of our locations you find yourself working in, you will be sure to feel a part of our friendly community. Our size enables us to foster a very personalised, supportive, inclusive and collaborative environment, with lots of opportunity for development, something which we are very proud of.

The University of Buckingham has developed a number of partnerships which are geographically spread and culturally diverse. We recognise that collaborative partnerships provide unique opportunities for students to benefit from UK higher education and aim to provide graduates with the knowledge and skills required to equip them for the workplace, wherever they may have chosen to study with us.
- What can we offer you?_

We might be small, but we can still offer plenty of perks In addition to an Aviva Pension scheme, we offer:

- Beautiful working environments across our campuses in Buckingham and Crewe, with plenty of space
- Employee Assistance Programme
- Christmas closure
- On-site gym and exercise classes
- On-site catering facilities
- University bookshop with staff discount (Buckingham)
- Free access to LinkedIn Learning courses
- Free on-site parking
- Excellent opportunities to network and continue learning across a variety of departments
- Nursery on-site at our Crewe campus
- Discount of courses for staff and their families

**Role Purpose**:
The post is based in the Collaborations Department and provides support with regards to registry related matters for the University’s collaborative partners. The Collaborations Registry Officer is accountable to the Collaborations Manager for the delivery of administrative processes pertaining to all aspects of the University’s student lifecycle.

The post-holder will deliver front-line administrative services to the University’s collaborative students and staff, maintaining a customer-service based approach to the delivery of services.

**Key Responsibilities**
- Registering students from collaborative partner institutions studying for University of Buckingham awards.
- Checking the accuracy of data provided by partners.
- Maintenance of collaborative partner student records making amendments when student information changes such as suspension of studies, withdrawals etc.
- Preparation of letters, final transcripts and degree certificates for students studying at collaborative partner institutions and assisting in checking the accuracy of these documents.
- Handling or referring enquiries from collaborative partner staff and students.
- Assisting in the preparation of statistics and reports on collaborative partner students and staff for internal and external use. This can be both planned and ad hoc.
- Responding to requests from Collaborative partners for information or assistance.

**Skills & Experience**:
**Essential**:

- Strong communication and interpersonal skills.
- Excellent customer service skills.
- Excellent attention to detail.
- Good data analysis skills.
- A Flexible and open-minded approach.
- Ability to prioritise tasks.
- Ability to work autonomously and use on own initiative where appropriate.

**Desirable**:

- Previous UK higher education institution experience, particularly in Registry and/or Admissions functions.
- A good knowledge of the UK higher education award structure.
- Ability to work with relational databases / experience of using SITS database.
- Good presentation skills.
- Appreciation of other countries higher education culture and systems.

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